Head of Project Management

tBachelor's degree in Business Administration, Health Administration, Computer Science, MIS or related field\n•\tMinimum seven (7) years’ experience managing projects implementing business change and the integration of cross-functional solutions\n•\tExperience working with test plans and test cases\n•\tProficiency with IT application deployment processes\n•\tExperience working within an enterprise PMO \n•\tProficiency in Microsoft Office products, especially MS Project, Excel, Visio and PowerPoint

tProject Management Professional (PMP) or Lean Six Sigma (LSS) Certification\n•\tHealthcare or clinic operations experience preferred \n•\tExperience working with project management software such as Aha, Planview, and Rally\n•\tAdvanced Excel Expert with extensive experience developing and utilizing complex macros, automating business processes, and transforming large datasets into actionable insights through advanced data analysis and reporting\n•\tKnowledge and experience with SDLC (Systems Development Life Cycle)\n•\tFamiliarity with technology concepts, including databases, data processing, mapping, APIs, reporting, and business intelligence

tIdentifies opportunities for improving customer experience including opportunities for increased productivity, reduced costs and supporting the quadruple aims of high-quality, high-value services and outstanding patient and provider experience\n•\tProvides expertise and leadership skills to direct project team and ensure project and organization’s goals, philosophies, and objectives are optimally supported by information technology\n•\tDrive the full lifecycle planning and management of multiple projects to ensure they are delivered on time and with the expected results. n•\tCreating and gaining approval of a formal program charter at the start of the initiative,\n•\tEstablishing program governance frameworks and processes, with regular review cadences (status meetings)\n•\tCreating and executing project work plans and revising as appropriate to meet changing needs and requirements, proactively planning and scheduling project timelines and milestones\n•\tIdentifying resources needed, supporting leads in assigning individual responsibilities, and tracking/ monitoring completion.\n•\tManaging day-to-day operational aspects of initiative project and scope.\n•\tEnsuring project documents are complete, current, and stored appropriately.\n•\tForecasts resource needs based on the alignment of team member skills and project portfolio demands\n•\tLeads the development of a comprehensive communication plan with team members, stakeholders and / or customers\n•\tProactively drives creative resolutions to project issues and risk mitigation strategies which are recommended to project sponsors and management\n•\tMeasures program performance using appropriate tools and techniques in order to monitor the progress of the project, identifies and quantifies variances, and performs required corrective actions; all with appropriate communication to related stakeholders\n•\tResponsible for proactive oversight of the Change Management process needed to communicate and reset expectations due to unexpected variances to project scope, schedule, and cost baselines. Ensures project closure activities including gathering/sharing lessons learned and facilitating post-mortems\n•\tCreates management reports and presentations (as required) to keep project sponsor and other leaders and stakeholders up to date on the schedule, budget and deliverable status