Part Time - Receptionist/ Cashier/ Customer Service

Job Description Receptionist / Service Cashier
Maplewood Toyota | Maplewood, MN
Full-Time & Part-Time shifts available | In Person | Evenings & Saturdays
$16.00-$18.00 per hour

Since 1982, Maplewood Toyota has been a trusted name in the Twin Cities. We take pride in delivering an exceptional customer experience, and that starts with the people on our team.
We are looking for a friendly, dependable, and professional Receptionist / Service Cashier to support both our front desk and service department. This dual-role position is ideal for someone who enjoys working with customers, stays organized in a fast-paced environment, and is comfortable balancing administrative responsibilities with payment processing and customer service.
As a Receptionist / Service Cashier , you will often be one of the first and last people our customers interact with. You will welcome guests to the dealership, assist with incoming calls, support dealership staff, and help service and parts customers complete their transactions.
This role requires strong communication skills, attention to detail, professionalism, and the ability to transition smoothly between front-desk responsibilities and cashier duties throughout the day.
Greet customers, visitors, and prospects in a friendly and professional manner
Answer and manage a multi-line telephone system, including transferring calls, providing basic information, and taking messages
Direct customers and visitors to the appropriate department or team member
Provide general customer service support to dealership departments
Assist management and staff with administrative tasks as needed
Process service and parts transactions accurately and efficiently
Accept customer payments by cash, check, and credit card
Answer basic customer questions regarding service or parts transactions
Maintain appropriate cash drawer balances and request additional change when necessary
Reconcile cash drawers, sales receipts, deposits, and payment totals
Identify and communicate any payment or reconciliation discrepancies
Maintain confidentiality of customer and company information
Help maintain a clean, organized, and professional front-desk and cashier area
We’re looking for someone who is friendly, professional, detail-oriented, and comfortable interacting with a wide variety of customers throughout the day.
Strong verbal communication and customer service skills
Comfortable handling cash, checks, and credit card transactions
Strong organizational and time-management skills
Ability to work independently with limited supervision
Comfortable learning dealership systems and point-of-sale software
Intermediate computer skills, including Microsoft Word, Outlook, and Excel
Ability to maintain confidentiality of sensitive customer and company information
Willingness and ability to work a flexible schedule based on dealership needs
Previous receptionist or administrative experience
Customer service experience
Automotive dealership experience is a plus
Established, reputable dealership with a strong local presence
Stable position with opportunities to build customer service and administrative experience
Maplewood Toyota is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.