Head of Programme Management

DEFTEC Corporation is seeking a Program Manager to lead delivery of the AFCOOL Purchasing Agent contract in support of the Air University AFCOOL Credentialing Program Office at Maxwell Air Force Base. The Program Manager is the contractor's single point of accountability for the program, responsible for ensuring that approved civilian credentialing exams, exam preparation courses, and study materials are purchased accurately and on time for enlisted Airmen and Guardians. owns contract performance, staffing, financial controls, quality control, and required deliverables; and serves as the primary interface with the Contracting Officer, the Contracting Officer's Representative (COR), and AFCOOL leadership. The role demands strong financial stewardship, disciplined process management, and careful handling of Privacy Act and Controlled Unclassified Information in a high-volume environment that supports roughly 9,000 exam enrollments and more than $8 million in credentialing spend each year.
Serve as the main point of contact for the Contracting Officer, COR, and AFCOOL Program Office, responding quickly to requests and briefing program status.
Oversee monthly invoice and financial reporting, including WAWF submissions and bank statements, and identify cost savings toward the 5% reduction goal.
Deliver the weekly, monthly, and grade status reports, the Quality Control Plan, and the annual SOP review on time and accurately.
Keep customer service strong for Airmen, Guardians, and vendors, resolving payment issues and complaints as they arise.
Ensure the team protects PII and CUI, completes required security training, and follows CAC, base access, and OPSEC requirements.
Travel up to four times a year for roadshows and base visits.
Bachelor's degree in business, project management, or a related field, or equivalent experience.
Five or more years of experience leading teams and managing budgets, purchasing, or invoicing.
A security clearance is not required.
PMP certification and prior Air Force, DoD, or federal education program experience.

DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.
DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type based on actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.
This policy applies to all terms of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.