Front Desk Receptionist - Part-Time / Seasonal

Vinayaka Hospitality was founded in 2008 on a foundation of innovation, intelligence, and compassion. Our team takes pride in combining a passion for hospitality with practical hotel management. By collaborating with renowned brands like Hilton, Marriott, and Hyatt, we efficiently manage 12 properties across diverse locations. Committed to ongoing growth, we actively seek opportunities and are dedicated to helping both our team and hotels thrive. Beyond Management, we cultivate strong partnerships with major industry players, showcasing our dedication to success in the ever-evolving world of hospitality

Join the team at The Westin Michigan Avenue Chicago — a landmark downtown hotel where elevated comfort meets iconic luxury. We are seeking a Part Time Front Desk Agent to join our team in delivering exceptional guest experiences.
Attend to guests needs providing intuitive service throughout guest journey, including but not limited to pre arrival communication, registration, in-house requests and departure process.
Provide a warm greeting to all guests upon arrival and assist them with registration by confirming reservation details recorded in the operating system, including address and payment information. Promote the hotel’s rewards program and highlight its benefits, offering special recognition to current members.
Handle cash payments maintaining accurate bank count and report cash intake at the end of each shift.
Issue key to and control entrance of safety deposit boxes. Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager.
Complete daily checklist provided for each shift with accuracy and proficiency. All daily tasks must be completed and reported to the leader on duty before the end of the shift.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the hotel.
Assist concierge in handling mail and facilities and providing guests with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the Front Desk.
Paid holidays
Medical, dental, and vision insurance
Life and disability insurance
Employee Assistance Program (EAP)
hotel stays, food & beverage, and partner programs)
Scheduling may vary based on business needs, including occupancy levels, events, and seasonal demand. Personal time off
Illness or medical needs
Leave accrual, usage, and carryover are administered in accordance with applicable law and company policy.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

We are looking for associates with open availability including weekends and holidays as the business demands might change. Extensive knowledge of the hotel, its services and facilities.
Must have excellent customer relations skills and leadership capability.
Must have excellent leadership capability and customer relations skills.
Temperature is moderate and controlled by hotel environmental systems.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and talking ability and visual acuity.
Requires manual dexterity to use and operate all necessary equipment.