Head of Programme Management

We are a premier social service provider dedicated to housing and healing the disenfranchised and forgotten through a system of love, care and compassion. Our jobs focus on providing interim housing, nourishing meals, and safe locations to empower our clients and end homelessness once and for all.

Job Type: Exempt, Full-Time, 8:00am - 4:30pm (flexible if needed)
Immediate Start Available!!!

Paid Holidays including Employee's Birthday Off

• Flexible Work Schedule
• Medical Insurance Offering 3 HMO plans with Kaiser and Blue Anthem Cross, and also a PPO Plan.
• Dental Insurance, both HMO & PPO options
• Life and AD&D insurance 100% employer paid
• Long Term Disability
• Employee Assistance Program
• Additional Optional Benefits such as Aflac and Legal Shield

Under minimal supervision, the Program Manager oversees the day-to-day operations within their assigned site. The position oversees the medical, case management, administrative, and operations teams at their site.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Create a welcoming environment supportive of all races, genders, gender identity, religious affiliations and the like;
Supervise job performance of a variety of employees, interacting with other managers to ensure prompt and accurate feedback.
Oversee the safe and efficient running of a Site/Location. This includes but is not limited to: ensuring proper security protocols are in place, assuring appropriate staffing levels, and partnering with the management team to create a cohesive working environment.
Lead/delegate responsibility for regularly-scheduled meetings, encouraging input from the team as well as delivering instructions, policy changes, and outlining areas for improvement.
Help create seamless alliance with outside constituents including but not limited to: Parole, Probation Officers, Intensive Case Management Services (ICMS), Project 180, mental health agencies, and primary care providers; Interact with law enforcement, PET, and other medical and mental health teams on behalf of the patient with a proficient understanding of Harm Reduction and Patient Retention.
With constant attention to Company’s objectives, assist in the establishment of policies and procedures to assure financial, mission, and safety objectives.
Adhere to the program and guidelines set forth by Office Diversion and Re-Entry (ODR).
As an exempt position, the job may require evening and weekend work, as well as availability by phone. Bachelors Degree or equivalent program management experience.
Experience working with the homeless, substance abuse, mental health/ with dual diagnosis population
Work at a traditional housing facility preferred
Bilingual Spanish/English is preferred but not required
Office environment
May need to bend, stoop, twist , and pick up heavy materials for short periods of time
Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
Work with minimum supervision
Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of individuals, families, and communities

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our Human Resources department.