RN In Home Shift Work

Customer Service/Support Now offering a $1,000 Paid Upon Completion of 90 Days of Employment.
As a Government Travel Advisor Specialist, you will serve as a dedicated travel counselor supporting U.S. military personnel and government travelers. This role requires deep expertise in government travel management, native Sabre GDS proficiency, and the composure to handle complex. This is not an entry-level role - we are looking for experienced travel counselors who can perform independently from day one.
Currently, employment is restricted to residents of the following states: TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.
Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.
We welcome applications from active-duty service members, veterans, and military families.
We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at View phone number on click.appcast.io or contact us here. Application Deadline: Ongoing until positions are filled. Please click apply to start your application.
For other opportunities, please visit the TP Careers site at
As a Government Travel Advisor Specialist, you will serve as a dedicated travel counselor supporting U.Act as trusted advisor and consultant to a single or multiple corporate accounts.
Act as the point of sale on all Domestic and International travel requirements, arranging both routine and complex travel for air, rail, car, and hotel accommodation, utilizing Sabre.
hotel and car), whilst ensuring adherence to the Customers agreed travel policy and requirements and adhering to quality assurance standards.
Complying with all legal standard requirements, which include mandatory training, compliance, and sanctions.
Deliver expectations on individual/shared team goals and support all business Key Performance Indicators.
Follow internal compliance and regulatory requirements for all Customers and locations supported.
Manage the end-to-end booking process through the ticketing and order fulfilment, either over the telephone, via messaging or via email or back-office systems and servicing platforms.
Operate in a telephony servicing environment where you are accountable to key performance indicators of success, such as Customer satisfaction (CSAT), key productivity metrics (for example call adherence and call service metrics), and driving key partnerships and sale of preferred air and hotel partners
Operate in multi-channel (phone and email) servicing environments where you are accountable to key performance indicators of success, such as Customer satisfaction (CSAT), key productivity metrics (for example call adherence and call service metrics
Minimum of 2 years' international booking experience, including complex multi-segment international itineraries, multi-carrier routings, and international fare construction. Experience with restricted government fares, City Pair Agreement (CPA) ticketing, or GSA contract fares strongly preferred.
Excellent telephone skills, including a professional demeanor portrayed to Customers demonstrated through ability to ask probing questions, ability to communicate with a sense of urgency.
Fluency and comprehension in the language requirements for the specific point of sale (spoken and written), as verified by an GBT-approved formal test.
attention to detail demonstrated through follow-up to ensure resolution for the Customer.
S. government, federal agency, or Department of Defense travel accounts is strongly preferred. Familiarity with the Joint Travel Regulations (JTR) and applicable DoD travel policy.
Experience with Defense Travel System (DTS) or knowledge of how DTS authorizations interface with TMC bookings.
Experience managing travel modifications driven by orders changes, mission adjustments, or emergency re-routing.
Sensitivity to the operational context of military travelers, including urgency, confidentiality, and duty-of-care obligations.

Advisors will frequently support military personnel managing time-sensitive changes, complex international itineraries, and situations with real operational consequences.
Candidates unable to demonstrate core command proficiency will not advance regardless of years of experience claimed.
Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
Emotional Intelligence: Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
Proactive approach to problem-solving with a focus on creating a positive customer experience.
Understanding of and sensitivity to the unique needs of military travelers, including urgency of travel tied to official orders, duty-of-care obligations, and the operational stakes of booking errors. Prior experience of working with active-duty military, veterans, or government travelers is a significant advantage.
Work from Home Requirements

Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN