Head of Service Management

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move tojoin our teamand manage your own local service operations as our Service Supervisorfor KONE Lombard, IL Branch ?

In your professional experience – has implementing and monitoring safety guidelines been your top priority for you and your team?

Are you successful in effectively managing a schedule and your team’s overall performance?

As our Service Supervisor , you willsuccessfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.

You willbring2+years ofrelevantmaintenance expertise as well as supervisory experience ideally leading a union represented workforce to our KONE familyand an appetite for learning an exciting and new field.You will usethe knowledgegained when obtaining yourassociates’degree in a related field or additional years of experience.

We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

Collaborative, creative, and supportive work environment.

Passionate about safety, quality, and innovation

We care about the communities where we live and work.

Flexible work schedule

Medical, Prescription, Dental and Vision Insurance

Digital Health Solutions & Telehealth

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Employee Family Assistance Program (EFAP)

Family & Medical Leave

Leave to Care for a Domestic Partner

Paid Time Off & Holidays

Company Paid Life and AD&D Insurance

Supplemental Life and AD&D Insurance

Company Paid Short-term and Long-term Disability

Buy-Up Long-term Disability

Legal Insurance

KONE Credit Union

Tuition Reimbursement

Medical, Prescription, Dental and Vision Insurance

Employee Family Assistance Program (EFAP)

Paid Time Off – Vacation, Sick, Personal and Holidays

Company Paid Life Insurance

Optional Life and AD&D Insurance

Company Paid Short-term Disability

Long-term Disability

Variable Compensation KONE Annual Bonus plan at 15% Target Incentive based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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