FULLTIME PARTS COUNTER PERSON

Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
1-2 years prior experience general ledger: accounts receivables/payables preferred

• 3-4 years prior experience in customer service excellence required
• The Parts Coordinator’ s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

Communicate all customer requests and needs to appropriate team members.
Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.
Ensure timely parts distribution to the shop in accordance with the production schedule.
Enter all parts invoices into the recommended Management Information System (MIS).
Label and track all parts by the R.and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.
Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. High School Diploma or equivalent

• 1-3+ years of experience working with automotive parts (auto body parts is a bonus)
• Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations
• I-Car Registered (working towards Gold Class certification)

Communicate effectively, both verbally and in writing
Management Information System: Summit, Repair Centre
Parts sourcing: Car-part, Progi, APU, LKQ B2B
Above average computer proficiency
of materials
Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Voluntary Daily Pay option available

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
17.50 - $20.00 / Hourly