Head of Services - Support and Managed
$55k - $85kTire Discounters, Inc.
We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry‑leading training, and a commitment to our core values.
As a family‑owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are committed to delivering a "WOW" experience to our customers and team members, always doing the right thing and challenging the status quo.
As a Service Manager, you will lead and support a team of Service and Tire Technicians to deliver high‑quality service and ensure customer satisfaction at your store.
Lead and coach technicians, manage performance, and assist with hiring.
Oversee service bay workflow and communicate wait times to sales staff.
Ensure clear communication between the shop and customers.
Promote safety and meet quality and service standards.
Drive customer satisfaction and teamwork.
Experience in automotive service/repair (certifications preferred).
Management experience with strong leadership skills.
Valid driver’s license and availability to work Saturdays.
Comfortable with occasional mechanical hazards and outdoor conditions.
Service Manager -> General Manager -> Regional Manager
Service Managers are paid a weekly hourly rate and earn monthly individual spiffs as well as participate in the monthly store bonus.
Growth Opportunities: well defined paths for career advancement. Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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Vacancy posted 1 day ago
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