Flex Associate Banker

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. Personal & Commercial Banking Job Description:
This role plays a vital role in bringing TDs human relationship driven banking experience to life. delivering everyday banking with accuracy confidence and clarity while helping clients feel informed supported and empowered to achieve their financial goals while upholding TDs strong risk and regulatory standards.

First point of contact for clients as they serve as the hospitality ambassador of the bank location seamlessly guiding traffic flow while delivering a high touch client experience
Delivers accurate efficient everyday banking transactions while deepening relationships by proactively identifying needs and opportunities that will help clients reach their financial goals and referring clients to appropriate partners to help achieve their financial objectives
Engages clients with professionalism with a focus on educating on appropriate products and self-serve solutions while using insights on recommending solutions for turning routine client transactions into meaningful moments
Demonstrates knowledge of basic banking products and services to utilize insights tools and resources to evaluate and recommend client solutions
Performs a broad range of client transactions and multi-step activities within established financial limits
High school diploma or GED

• Teller or cash-handling experience in a client facing/financial institution preferred
• Ability to work during operating hours to include evenings weekends and holidays as scheduled
• Ability to complete required job-related training upon hire
• Proficient in Microsoft Office

~ Customer Accountabilities:
Orchestrates the overall client experience by effectively managing client flow (in-person and phone) serving as the first point of contact for client inquiries issue resolution and referrals to appropriate partners
Serves as a hospitality ambassador for the financial center delivering consistent relationship-driven client experiences aligned to TDs service strategy
Balances client needs with sound judgment policy adherence and risk awareness to ensure compliant and responsible outcomes
Proactively educates clients on banking products services and digital capabilities to enhance convenience save time and support financial well-being while connecting them to specialists as needed to achieve long-term goals
Maintains compliance when completing operational activities in accordance with company guidelines and regulations to minimize risk and protect the client
Acts as a trusted first point of contact in safeguarding the integrity of the client relationship by operating within compliance of AML laws and regulatory requirements by accurately verifying client identification maintaining data integrity and following established authentication and documentation standards
Identifies potential discrepancies material changes or risk indicators and escalates appropriately in accordance with policy and procedure
Protects TDs clients colleagues and the Bank - Do the right thing -own it raise it know it

Completes required training and continuously strengthens risk and compliance knowledge
Contributes to a positive work environment by aligning to TD Model Brand and Culture by participating fully as a member of the team
Takes accountability for outcomes and performance by participating in performance and development activities; Domestic Travel Occasional
International Travel Never
Operating standard office equipment - Continuous
Reading writing and comprehending instructions Continuous
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
We do our best to communicate outcomes to all applicants by email or phone call.
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at .