Head of Total Rewards - remote

Benefits Coordinator

Starting at $20.00/hour (based on experience), which may be below your state's minimum wage. Monday-Friday | 9:00 AM - 5:30 PM EST

Fully Remote

Are you experienced a Benefits Coordinator, Medicare, insurance verification, healthcare claims, or medical billing? We're looking for a detail-oriented healthcare professional who enjoys solving complex insurance coverage issues and working in a fast-paced remote environment.

As a Benefits Coordinator, you'll investigate insurance coverage, determine the correct order of benefits, communicate with insurance carriers and healthcare providers, and ensure claims are processed accurately while remaining compliant with Medicare and federal regulations.

If you have strong analytical skills, enjoy researching insurance eligibility, and take pride in delivering accurate, high-quality work, we'd love to hear from you.

Investigate and determine the correct benefits for members with multiple health insurance plans.

Review insurance eligibility, policy coverage, and documentation to verify the proper payer order.

Contact insurance carriers, Medicare (CMS), employer groups, healthcare providers, and members by phone, email, fax, and mail to validate coverage information.

Research complex healthcare eligibility issues and apply Medicare CMS and NAIC guidelines to determine primary and secondary coverage.

Document findings accurately in company systems while maintaining complete and detailed records.

Meet established productivity, quality, and turnaround time goals.

Collaborate with teammates while working independently in a remote environment.

Must have a high school diploma or GED

Medical Billing

Healthcare Claims Processing

Claims Auditing

Medical Reimbursement

Healthcare Data Analysis

Knowledge of Medicare (CMS) regulations and NAIC Coordination of Benefits guidelines.

Understanding of medical terminology and healthcare eligibility processes.

Strong customer service skills with the ability to communicate confidently with insurance carriers, providers, employer groups, and members.

Proficiency with Microsoft Office (Word, Excel, and Outlook).

Ability to work independently while collaborating effectively with a remote team.

Fully remote position

Flexible Monday-Friday schedule

If you're an experienced healthcare professional with a background in Coordination of Benefits (COB), insurance verification, medical billing, or healthcare claims, we'd love to hear from you. Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. Must have the ability to connect with an ethernet cable to a modem/router

Live in one of the following states, AL, AR, AZ, CO CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ,NM, NC, OH, OK, PA, RI, SC, SD, TN, TX,UT, VT, VA, WA, WV, WI, WY

We are currently NOT hiring in the following geographies, included but not limited to:

For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.