Head of Operations & Business Management
NKBA
Open Position - Operations Manager
Beaufort, South Carolina | Full-Time
ABOUT US Dana Bacher Design (DBD) is an award-winning, boutique full-service residential design studio serving high-end and luxury clients — including the 2025 Southern Living Showcase Home. Our small, close-knit team of seven works on beautiful, high-touch projects from concept through installation, and we're entering an exciting growth phase. We're looking for an exceptional Operations Manager to help shape what DBD becomes next.
As Operations Manager, you won't just keep the trains running — you'll build the systems, structure, and rhythm that let a talented creative team do its best work. You'll work side by side with the Principal as a true partner in the business, not buried in a layer of middle management.
Every project you help run is high-end, design-forward, and recognized in the industry — including a recent Southern Living Showcase Home.
Based in beautiful Beaufort, South Carolina — a lower cost of living and a slower pace than a big-city studio, without sacrificing the quality of the work.
WHAT YOU'LL DO Systems & Process Design, document, and implement operational systems and SOPs across the studio (project management, procurement, client communication, vendor management)
Own and optimize the studio's project management and design software platforms
Project Coordination & Team Management Manage the day-to-day flow of active projects — timelines, budgets, order status, punch lists, installs
Set and adjust team priorities across projects based on deadlines, workload, and studio capacity
Serve as the point person keeping designers, trades, and vendors aligned and on schedule
Studio Financial Systems Identify, evaluate, and recommend accounting tools and software best suited to the studio
Oversee implementation and integration of accounting systems into the studio's broader workflow
Manage financial reporting and provide the Principal with regular visibility into studio financial health
Help write and maintain job descriptions and hiring materials as the team grows
WHAT YOU BRING Prior experience in operations, project management, or studio management within the kitchen and interior design or related creative/luxury services industry
Experience evaluating and implementing accounting or financial software/systems, and familiarity with financial reporting
Strong project management skills with the ability to manage multiple concurrent projects and shifting prioritiesExcellent organizational skills and process/systems-building instincts
Experience with design industry project management or accounting platforms a plus (e.g., WHAT WE OFFER A key leadership role in a growing, award-winning boutique studio with room to shape how the business operates
Direct partnership with the Principal on business strategy and studio direction
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