Hotel Head Of Housekeeping

Executive Housekeeper
Manage housekeeping operations in accordance with established guest service, quality and sustainability standards.
Area Executive Housekeeper - Assistant General Manager - General Manager
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Answer inquiries pertaining to hotel policies and services and resolve guests' complaints and concerns.
Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs.
Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner.
Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
Develop and implement policies and procedures for the operation of the department or the hotel.
wear protective safety equipment and participate in safety committees as directed.
Perform other duties as requested by management.
High School diploma or equivalent preferred.
Two years previous housekeeping supervisor experience required.
Work schedule varies and may include working on holidays, weekends and alternate shifts.
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.