Head of Programme Management

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake , AWS , Anthropic , Azure , GCP , Fivetran , Pinecone , Glean , and dbt , to solve the complex data and AI challenges that slow large enterprises.

Join phData, a dynamic and innovative leader in the modern data stack. We partner with major cloud data platforms like Snowflake , AWS , Azure , GCP , Fivetran , Pinecone , Glean and dbt to deliver cutting-edge services and solutions. We're committed to helping global enterprises overcome their toughest data challenges. Even though we're growing extremely fast, we maintain a casual, exciting work environment. 600+ Expert Cloud Certifications (Fivetran, dbt, Sigma)

~We’re looking for an experienced Senior Program Manager who will help lead us through our next phase of growth. We’ve built our brand and our position in the market on the back of delivering incredible results for our clients. As a result, we have projects with some of the largest and most well-known companies in the world.

In this role, the Senior Program Manager oversees multiple high visibility projects leveraging varying SDLC’s, ensuring alignment across internal teams, including sales and delivery, and key customer/partner stakeholders. The ideal candidate is a seasoned consulting leader and outstanding communicator with a strong track record of managing and scaling large, strategic customer portfolios ($10M ) and developing a robust delivery organization. A core part of this role will also involve nurturing future leaders within the team, helping us grow responsibly while staying true to our engineering principles and positive culture. You bring structure to ambiguity, clarity to complexity, and a steady hand to fast-moving teams.

You naturally “look around corners”, see things before your team/customers do, guide them to take advantage of opportunities, and surface risks before they become issues.

You are able to see/understand the business value of the scope of work (project), and steer the team to implement the objectives.

You are skilled in building and nurturing relationships, with a natural ability to connect with others.

You are passionate about identifying and implementing process improvements to boost efficiency and embracing automation/AI to streamline operations, and the Agile process.

You take full ownership, stay accountable, and drive the technical team to meet expectations, deadlines, and quality

You are a proven liaison between delivery teams, the client, and account leadership, connecting the team’s execution to the client’s strategy and showcasing our technical capabilities.

15+ years of Technical Program Management delivering complex, multi-workstream initiatives; hands-on ownership of customer relationships, timelines, scope, budgets, and resources (architects and engineers) for data and AI projects.

• Proven ability to manage 4-5 customers concurrently while maintaining 85%+ billable utilization ; Worked on, or awareness of Snowflake , Databricks , dbt , Fivetran , PowerBI , Tableau and Sigma technologies.
• Should have people management experience, leading high-performance teams.
• Hands-on Portfolio/Program Management expertise with Agile methodologies and strong understanding of Waterfall ; Demonstrated proficiency with Jira , Azure DevOps , MS Project , and Microsoft 365 (Excel) ; excels at time management and prioritization across competing initiatives.
• Bachelor’s degree in IT or a related technical field preferred.
• PMP and CSM certifications strongly preferred; Take full ownership of programs for phData’s largest strategic accounts, driving success from discovery to execution and scale with minimal supervision

Build and maintain strong relationships with internal sales and delivery leadership to drive overall customer success and account health.

Connect client strategic objectives to project outcomes by crafting a clear narrative of how our work drives measurable value; Translate business objectives into actionable data and AI roadmaps with measurable milestones; Lead and mentor multidisciplinary teams, elevating delivery quality, efficiency, and professional development; Own project and portfolio financials, including revenue targets, margin management, forecasting, and reporting; Ensure rigorous project governance with operating cadences, clear RACI, risk/issue/decision logs, change control, and stakeholder communications.

Proactively identify and mitigate risks across delivery, scope, and resourcing; Drive account growth through upsell and cross-sell of data and AI solutions; Develop a deep understanding of account history, context, and constraints; anticipate needs and shape long-term planning.

Be a key participant in building and executing account plans and strategic roadmaps in partnership with sales and delivery leadership.

Document and enhance phData best practices, playbooks, and templates; Remote-First Workplace

• Medical Insurance for Self & Family
• Medical Insurance for Parents
• Term Life & Personal Accident
• Broadband Reimbursement
• Other perks include paid certifications, professional development allowance and additional compensation for creating company-approved content (dashboards, blogs, videos, whitepapers, etc.)