Head of Client Support Services

Route Service Manager page is loaded## Route Service Managerlocations: We know that professional success depends on personal wellbeing. Job Description**Purpose of Job:**The Route Service Manager delivers batteries and provides exceptional customer service to a predetermined route of customers and dealers within their territory. This role collaborates with dealers to ensure the best mix of batteries on the rack, that battery quality programs are being executed, and builds strong relationships to foster improved dealer retention.**Job Components:*** Deliver batteries and provide service to each dealer on your route in a safe and timely manner.* Follow all Environmental Health and Safety rules and policies.* Load and unload trucks safely and maintain an accurate account of all company assets.* Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection, and invoicing.* Collect and return junk and/or used batteries to the warehouse* Interact professionally with all stakeholders, including team members, managers, and customers.* Other duties as assigned**Qualifications:*** High school graduate (or equivalent).* Minimum one year of delivery and customer service experience required.* Working knowledge of computers or ability to learn applicable systems **required*** Working knowledge of electronic inventory management tools is **required** (tablets, scanners).* Able to work overtime if requested. Depending on location, the ability to work one or more overnight routes per week may be required.* Must have and maintain a valid DOT medical card, state Driver's License, and an acceptable driving record.**Scope Data:*** Works independently with limited supervision.* Accountable for accurate inventory management of company assets.* Work Environment:*** Exposed to battery warehouse conditions such as moving equipment, mechanical parts, electricity, fumes or airborne particles, and toxic or caustic chemicals.* Be able to regularly lift and/or move up to 50lbs, without assistance and occasionally lifting up to 75lbs* Repetitive lifting.* Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.## Your HealthComprehensive healthcare benefits, company supported wellness program, onsite fitness center\*\*\*## Your CareerWide range of professional development opportunities, training, resources and tools ## Your MoneyCompetitive pay and bonus structure, saving and investment options that help you reach your financial goals and plan for your future \*\*\*benefits vary by office## Jump-start your career with Interstate Batteries today!

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