Merchandisers / Retail Merchandise

Job Title: Hard Lines Merchandising Specialist

Department: Donated Goods Retail (DGR)

Reports To: Store Manager

Shift: Part -Time

We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work.

Responsible for sorting through hardline donations and separating sellable items from outlet product. Responsible for performing assigned duties and work within the framework of GWH’s Mission and all policies and procedures. To ensure the efficient and cost-effective operation and stewardship of GWH donations to maximize profitability to enhance our Mission.

Research merchandise value using current GWH baseline pricing guides or utilize the internet to price merchandise.

Keep abreast of industry trends, merchandising, and competitive pricing.

Provide excellent customer service.

Greet each customer and assist with basic questions about store operations and merchandise as needed.

Assist in merchandising produced goods on the sales floor per guidelines.

Assist with loading and unloading merchandise as needed.

Assist with sorting donations according to GWH guidelines as assigned.

Notify the manager of low or overstocked merchandise.

Assist in floor recovery as needed.

Must report all work incidents and injuries immediately.

Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations and GWH Guiding Principles.

maintain good housekeeping standards, have all aisles and pathways to fire exits clear and free from clutter, and keep work areas neat and clean.

Adheres to local, state, and federal laws and regulations.

A high school diploma or equivalent is preferred.

Excellent customer service skills.

Retail sales experience is preferred.

Ability to work a flexible schedule.

Equipment Management

Quality of Work: Attitude, sense of urgency, productivity, individual safety performance, etc.

Timely GWH LMS completion (training, etc.)

Image: Personal image, keeps work area/location clean, safe, and organized with no donor creep.

large bags of donations, televisions, furniture, etc.)