Head of Housekeeping

Executive Housekeeper

Position Summary: The Executive Housekeeper is responsible for ensuring the highest standards of cleanliness, presentation, and service for all guest rooms and public areas. By effectively leading and managing the housekeeping team, the Executive Housekeeper will maintain a spotless and welcoming environment for guests while adhering to company policies and safety standards. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lead and manage the housekeeping team to ensure the timely and efficient cleaning of guest rooms and public areas.

Coordinate daily housekeeping operations, including VIP rooms, guest check-outs, and special requests.

Review and confirm the completion of daily room cleaning and inspections, ensuring all rooms meet company standards.

Conduct regular inspections of cleaned rooms, public areas, and linen closets to ensure adherence to quality standards.

Monitor and document room inspection results, providing feedback and corrective actions as needed.

Manage inventory levels of housekeeping supplies and linens, ensuring adequate stock and proper storage.

Assist in quarterly inventory of all linens and housekeeping supplies.

Assist in the training and orientation of new housekeeping associates, ensuring they understand company standards and expectations.

Provide ongoing coaching and support to team members, fostering a positive and productive work environment.

Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction.

Ensure all housekeeping practices comply with federal, state, and local regulations, including OSHA standards.

Participate in daily hotel operations meetings and contribute to the overall hotel strategy.

Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations.

Qualifications: Education: High school diploma or equivalent required.

Experience: Minimum of three years of housekeeping experience, with at least one year in a supervisory role.

Strong organizational and time-management skills, with attention to detail.

Proficient in basic computer skills and housekeeping management software.

Knowledge of federal, state, and local regulations related to housekeeping and hospitality.

Capable of bending, stooping, and stretching to fulfill cleaning and inspection tasks.

Taking Care of You – Our Benefits At Ivy, we believe in supporting our team both at work and in their personal lives. Here’s a look at what we offer to help take care of you and your loved ones:

Health & Wellness Medical

Dental

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Financial Security & Peace of Mind Quarterly Bonus Potential: Up to 25% of Quarterly Earnings

Basic Life Insurance & AD&D

Voluntary Life Insurance

Voluntary Short-Term Disability

Voluntary Long-Term Disability

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.