Front Desk Receptionist Urgent Care (Full-Time)

Are you ready to join one of highest-rated healthcare team in the greater St. Do you want to work in an environment that will grow your skills and expand your medical knowledge? At Total Access Urgent Care, we're redefining how healthcare is delivered.

Full-time

Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced \"talk\") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage. We’re changing the way healthcare is delivered by providing faster, more accessible, and more patient-centered care.

As a Receptionist at TAUC you play a key role in shaping each patient’s experience from start to finish.

Compassionate Presence: Be responsive, calm under pressure, and empathetic to patient concerns, ensuring each interaction supports our mission of providing fast, friendly and affordable care

Flexible Schedule: Full-time schedule of three 12-hour shifts per week (8 AM-8 PM), including alternating weekends and holidays. Opportunities to accommodate weekday availability for school, family, and other commitments

Local Locations: Work most shifts at the closest 10 TAUC locations to you

Clear path for advancement with performance-based raises and promotion opportunities

Health Insurance: Medical, dental, vision, life, and short-term disability coverage

401(K): Retirement plan with employer match

Free Urgent Care: Complimentary visits for you, your spouse, & children at all of our TAUC locations (applicable for those carrying company sponsored insurance or other health insurance)

Employee Assistance Program (EAP): Free, confidential support including counseling and legal/financial resources

Annual reimbursement for one membership of your choice (Amazon Prime, Sam's Club, Costco, or BJ's)

Patient and teammates can recognize your contributions, with opportunities for performance-based recognition and rewards.

Welcome and check in 30-60 patients per day in a high volume, fast-paced clinic setting

Input patient information accurately into our electronic medical records (EMR) system

Verify patient insurance coverage using online tools and EMR systems

Create a warm, helpful, and efficient front desk experience for every visitor

Learn medical terminology, EMR systems, and insurance processes

Skill-building: Develop customer service, problem-solving, and multitasking abilities

High school diploma or equivalent

Must be at least 18 years old

Valid driver’s license & reliable transportation (may require travel between locations during shifts)

Available to work 12-hour shifts (no overnights), with alternating weekends and holidays

Strong communication and problem-solving skills, and customer service skills

We celebrate diversity and are committed to building an inclusive environment for all employees and patients.

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