Order Processor / Inside Sales

Job Summary Amerock is seeking a Sales Coordinator who will play a critical role in supporting revenue growth by managing the quoting process, qualifying and coordinating new customer leads, and providing day‑to‑day support to the field sales team. This hybrid role is based in Charlotte/Huntersville, NC, with a flexible in‑office schedule.

Responsibilities Manage and oversee the customer quoting process, including preparation, review, and delivery of quotes and pricing requests in a timely and accurate manner.

Ensure all quotations comply with established pricing guidelines, approval requirements, and company policies.

Maintain comprehensive documentation of quotes, pricing approvals, exceptions, and customer requests to support audit readiness.

Manage and maintain the CRM system, ensuring customer data integrity; Oversee and manage new customer leads from initial inquiry through qualification, assignment, and onboarding.

Work closely with outside/field sales representatives to support active sales opportunities and coordinate information, samples, pricing details, and customer data.

Collaborate cross‑functionally with customer service, operations, and finance teams to support the sales process.

Qualifications 4+ years of experience in sales coordination, inside sales, or sales support.

Experience preparing quotes and supporting sales teams.

Proficiency with CRM systems.

Experience supporting outside or field sales teams.

Benefits We offer a comprehensive benefits package aimed at supporting the mental, physical, and financial well‑being of our associates. Health, dental, and vision coverage

Life insurance

Mental health coverage

Gender‑affirming and family building benefits

Community involvement opportunities

Pay Range $15.00 - $36.49 per hour (hourly) or monthly for salaried roles.

Bonus or incentive plan eligible.

Compliance with all wage regulations and local or state wage requirements.

Equal Employment Opportunity Amerock is an equal opportunity employer and a government contractor that abides by all federal regulations prohibiting discrimination against qualified veterans, the disabled, and all protected categories.