Restaurant Server & Dining Room Host

Host/Hostess Position at Blue Plate Restaurant Company

Passionate Hospitality & Flavors Fuel our Community

Passionate Hospitality: we take care of our people and our guests

Flavors: distinctive taste and quality, not just food and drink

Fuel: energy, sustenance, nourishment, power, an everyday need

Community: the people that work for us, dine with us, live by us

There are also several other attributes, qualities, and ideals that we value in ourselves and our employees, but these values are "CORE" to what Blue Plate aspires to and what we want our employees to aspire to, now and in the future:

As a Host/Hostess for Blue Plate Restaurant Company, we expect you to have fun, be engaged and take care of the guest. What makes our Host/Hostesses different from everyone else is we give you the opportunity to be yourself. We trust you to do this and we'll help you get there. The restaurant Host/Hostess is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host/Hostess to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service of the restaurant by their exchange with the Host/Hostess.

The Host/Hostess is a personal representation of the service and overall hospitality of the staff of the restaurant. While guests are waiting to be seated or waiting for takeout orders to be ready, it is the job of the Host/Hostess to ensure that the guests are made comfortable and kept informed of the status of their orders or wait times. The Host/Hostess may offer drinks and/or finger food to the guests who have to wait. As guests arrive, the Host/Hostess assesses the dining room and, if an accommodating table is available, escorts the guests to the dining room. In some restaurants, Host/Hostesses are also responsible for taking initial drink orders. Depending on individual restaurant policy, Host/Hostesses either fill the drink order or give the information to the responsible food server. Upon returning to the station, Host/Hostesses also make any necessary changes to the dining room occupancy chart.

Below are the four main categories of your training. Passionate Hospitality

Prepare for your shift proper uniform, great attitude, ready to work

exceptional ability to engage with customers and consistently project a professional and incident-free dining experience for our guests.

Be prepared to answer all sorts of questions about our food, beer, wine, cocktails

Monitor the open dining sections of the restaurant for empty and cleaned tables, estimating wait times for guests.

Monitoring the guest waiting list, and ensure that the needs of the guests are met while they are waiting.

Answer the telephone, book reservations and move tables together to accommodate large parties.

courteous treatment of staff, customers, vendors and visitors; Support the Mission of the Blue Plate Restaurant Company by being sufficiently engaged in the business and by treating every coworker, contact and customer with respect and dignity, and without discrimination of any kind.

Physical Activities and Requirements of Position

Visual Abilities - Average, ordinary, visual activity necessary to prepare or inspect documents, containers and food items.

Language Ability

Ability to read a variety of books, magazines and instruction manuals.

Ability to speak, read and write fluent English

Blue Plate Restaurant Company