Senior Digital Communications Producer

Classification: Exempt, Regular, Fulltime

The Senior Digital Producer is responsible for managing the day‑to‑day content, presentation, and user experience of the Computer History Museum's website and other digital platforms. Reporting to the Chief Digital Officer, this role serves as the primary owner of CHM's web content management system and oversees the planning, creation, publishing, and maintenance of digital content that supports the Museum's mission, programs, collections, exhibitions, events, fundraising efforts, and public engagement goals. Working closely with teams across the Museum, the Senior Digital Producer translates institutional priorities into clear, engaging, and accessible digital experiences. The role manages website updates, produces digital storytelling projects, writes and edits content, coordinates editorial workflows, and helps ensure that CHM's digital presence is accurate, compelling, and audience‑focused. The Senior Digital Producer also supports the public presentation of CHM's collections, research, technology initiatives, and OpenCHM through thoughtful content and effective digital communication.

Website & Digital Platform Management

Serve as the primary owner of CHM's website content management system, including content publishing standards, workflows, user support, and training.

Manage day‑to‑day website updates, including pages related to exhibitions, events, education, collections, visitor information, membership, fundraising, and institutional initiatives.

Maintain the accuracy, quality, consistency, and timeliness of content.

Help improve website usability, navigation, accessibility, and overall audience experience.

Digital Storytelling & Content Production

Develop and produce digital features and storytelling projects that highlight CHM's collections, exhibitions, programs, research, and technology initiatives.

Combine text, images, video, collection materials, interactive elements, and other media to create engaging online experiences.

Translate complex technology, historical, and institutional content into clear and compelling stories for broad public audiences.

Maintain editorial calendars, content plans, and project timelines.

Use website analytics, audience behavior data, stakeholder feedback, and industry best practices to recommend and implement content improvements.

Apply best practices for SEO, accessibility, metadata, usability, and digital content management.

Identify opportunities to improve content organization, discoverability, engagement, and audience experience.

Partner with curatorial, collections, education, marketing, fundraising, visitor experience, and technology teams to support digital initiatives.

Coordinate cross‑functional projects from planning through publication and launch.

Stay informed about emerging digital storytelling practices, publishing tools, web technologies, and audience engagement trends relevant to CHM's mission.

Editorial Ability and Judgment: Shapes accurate, compelling, and audience‑appropriate content from complex subject matter.

Digital Production: Brings strong attention to detail, quality, usability, and presentation across web and multimedia experiences.

Project Management: Organizes work clearly, manages deadlines, balances competing priorities, and keeps projects moving.

Builds productive relationships with colleagues across departments and translates varied goals into effective digital outcomes.

Bachelor’s degree in communications, journalism, digital media, history, technology, humanities, or a related field, or equivalent professional experience.

5–7 years of experience producing, editing, and managing digital content for a website, publication, cultural organization, technology organization, media brand, nonprofit, or comparable institution.

Strong interest in technology, digital culture, computing history, museums, education, or public‑facing cultural content.

Demonstrated experience leading editorial or digital storytelling projects from concept through publication.

Experience managing day‑to‑day website content updates while supporting larger digital initiatives or site improvements.

Experience working with content management systems and web publishing workflows.

Strong writing, editing, proofreading, and content production skills.

Working knowledge of web usability, accessibility, SEO, metadata, analytics, and digital content best practices.

Ability to work with multimedia content, including images, video, embedded media, and interactive or feature‑based web experiences.

Ability to learn new software, databases, publishing tools, and digital systems quickly.

Flexible, adaptable, detail‑oriented, and comfortable managing multiple priorities.

Experience producing digital content related to technology, science, history, innovation, or public education.

Experience with collection‑based storytelling, archival materials, oral histories, or object‑centered interpretation.

Experience supporting fundraising, membership, marketing, or institutional campaign content.

Familiarity with accessibility standards, structured content, digital asset management systems, or collection management systems.

Experience coordinating with designers, developers, vendors, or technical teams on website improvements or digital product features.

Hybrid position based in Silicon Valley, with a minimum of 60% presence at the Computer History Museum in MountainView.

Occasional evening or weekend work may be required to support major programs, launches, or institutional deadlines.

Limited local or professional travel may be required.

Fully sponsored Medical, dental, and vision benefits

Health Savings Accounts (HSA) with employer contributions

403(b) retirement plan with 1:1 employer matching

Fully sponsored Life and Disability Insurance

At the Computer History Museum our mission is to decode technology—its computing past, digital present, and future impact on humanity. From the heart of Silicon Valley, we share insights from our research, our events, and our incomparable collection of computing artifacts and oral histories to convene, inform, and empower people to shape a better future.

At CHM, we believe that diversity and inclusion among our teammates is critical to our success. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.

Our Values: integrity, inclusiveness, innovation, communication, curiosity.

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