Dispatcher - full time and part time positions

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and responding to email inquiries as well as problem solving throughout the day.

Shift Hours: To Be Determined
Communicate specific instructions to drivers in the field regarding passenger pick-ups and drop-offs
Assist with investigating and resolving customer concerns
Ensure that all tasks comply with administrative policies and procedures, safety rules, environmental policies and/or government regulations
1+ years of professional experience working in one or more of the following capacities: dispatch, call center, customer service or hospitality

• Proficiency in Microsoft Office Suite (Outlook, Word, and Excel)
• Experience using multiple software programs simultaneously with various open tabs
• CDL preferred but not required
• Bilingual preferred but not required

Exceptional Medical, Dental, Vision, and Life Insurance benefits

Financial Health

• Financial Wellness Tool
• Employee Assistance Program (EAP)

PTO for part-time and full-time positions
Paid holidays
Pet & Legal Insurance
Personal Development
On-the-job training and skills development
We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We also see diversity as more than policies;