Full Time Key Holders

FLUENT is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, New York Pennsylvania and Texas as Fluent Cannabis. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at Fluent and our standards, practices, and performance is unmatched. We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry. ROLE SUMMARY As a Key Holder, you may be the first point of contact for our customers when they enter the store, you will help to create the energy and excitement around Fluent products, providing the right solutions and providing the knowledge needed for patients to safely use our products. You understand that the Fluent dispensary is dedicated to delivering a customer experience that's unlike any other. Every day is an opportunity for you to turn another Fluent visitor into a loyal Fluent customer.Completes opening and closing responsibilities accurately and efficiently and ensures cash handling standards are met andcompany funds are secured.

• Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction
• Responsible for opening and closing the store, conducting daily inventory, receive deliveries, and locking up or unlockingthe dispensary.
• Conduct batch inventory count.
• Distribute and assign cash drawers.
• Use available resources efficiently to assess the customer's health conditions and needs.
• Record details of each customer interaction and any actions taken.
• Follow up on any customer issues requiring additional research.
• Maintain adequate knowledge off the product guide and understand the benefits of Medical Cannabis.
• Communicate with Director of Retail Operations, general manager and/or assistant general manager regarding status ofissues.

Working knowledge of MS Office

• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to effectively communicate with others verbally and in writing. REQUIRED EDUCATION and EXPERIENCE High School Diploma or GED2+ years sales experience 2 years of previous experience with customer service

PREFERRED EDUCATION and EXPERIENCE Bachelor's degree Dispensary-related experience ADDITIONAL REQUIREMENTS Per state law, must be at least 21 years of age. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The company will ask you to help out in other positions depending on company needs. This means that you may not always work in the position that you were hired, teamwork and getting product out to patients is the goal and this means helping out where you are needed is crucial to your success as well as the company's success. AAP/EEO Statement Fluent is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law. COMPANY BENEFITS Fluent provides comprehensive benefits offerings to all full-time employees. Our benefits include medical, dental and vision insurance, and paid time-off program and non-matching 401k plan.