Head of Programme Management

Job Description

Job Description Schedule: Monday – Friday, Days (8:30 AM – 5:00 PM) | Includes 1 late evening shift per week (at least 4 hours after 5:00 PM).

Target Billable Expectation: Minimum 23 billable service hours per week.

Call/Weekend Requirements: No On-Call | Weekends as needed based on client/program demand.

Position Summary:

A community behavioral health organization in the Southgate, MI area is seeking a full-time, permanent Intellectual & Developmental Disabilities (I/DD) Program Supervisor. This leadership role is responsible for the overall administrative and clinical operations of the I/DD program, delivering clinical supervision, managing staff, coordinating quality improvement initiatives, and overseeing services for children, adults, and families with complex developmental needs.

Core Responsibilities & Scope of Practice

Clinical Supervision & Leadership: Provide direct and clinical supervision, conduct case consultations, and oversee program staff. Manage hiring, onboarding, work assignments, performance evaluations, grievances, and disciplinary actions.

Program Operations & Compliance: Maintain organized systems to ensure compliance with Habilitation Waiver, Children’s Waiver, and state/funding requirements. Monitor staff credentials, mandatory training hours, and EMR documentation quality.

Crisis Management & Patient Care: Direct crisis intervention for clients and staff. Assess psychiatric, psychological, and case management needs across the service population.

Quality Assurance & Accreditation: Serve on the Total Quality Management (TQM) Committee and implement quality improvement initiatives aligned with Joint Commission (JCAHO) and state accrediting standards.

Financial & Administrative Support: Collaborate with Program Leadership and Finance to meet grant-funding guidelines and budgetary goals. Conduct regular team meetings and compile required administrative reports.

Candidate Submission & Qualification Requirements:

Licensure & Education:

Master’s Degree: Graduate degree in Social Work, Psychology, or Counseling [REQUIRED].

Michigan State Licensure: Active, full Michigan license as an LMSW, LLP, or LPC [REQUIRED]. (Limited or temporary licenses are not accepted).

Specialty Designations: Must meet requirements for Children’s Mental Health Professional (CMHP) and Qualified Intellectual Disability Professional (QIDP) within 120 days of hire [REQUIRED].

Clinical & Supervisory Experience:

• Minimum 1 year of experience examining, evaluating, and treating children and adolescents [REQUIRED].
• Minimum 1 year of clinical experience working with intellectual and developmental disability (I/DD) diagnoses [REQUIRED].
• Valid Driver’s License with a favorable driving record [REQUIRED].
• Prior experience managing Habilitation/Children 's Waivers [HIGHLY PREFERRED].
• 1+ years of prior supervisory or clinical leadership experience [HIGHLY PREFERRED].
• Proficiency with Electronic Medical Record (EMR) systems [HIGHLY PREFERRED].

General Rules & Eligibility:

Sponsorship: Candidates requiring visa sponsorship or currently on student/work visas are not eligible .

Direct Application Exclusivity: Candidates must not have applied directly to the facility. Prior direct applicants are ineligible for agency submittal.

Compensation & Benefits Package:

Travel Reimbursement: IRS standard mileage reimbursement ($0.64/mile) for personal vehicle use.

Insurance: Comprehensive Medical, Dental, and Vision coverage options.

Financial & Retirement: 401(k) retirement plan.

Paid Time Off & Holidays: Generous PTO accrued plans plus 10 paid holidays annually (New Year's Eve/Day, MLK Day, Good Friday half-day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving & Black Friday, Christmas Eve/Day).

Professional Development: All job-specific training paid by the organization.