Service Department Customer Service Porter

Hiring: Service Porter
Pay: $20.00 per hour
Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.
We believe our team members are the foundation of our success. We are committed to creating a positive, professional environment where employees can grow their careers while delivering exceptional service to our customers.
We are looking for a customer-focused Service Porter to join our Service Department. This is an excellent opportunity for someone who enjoys working around vehicles and takes pride in creating a great customer experience.
Greet and welcome service customers, assist all customers promptly.
Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
Identify the service advisor with whom the customer has an appointment and notify that advisor.
Drive vehicles from the service lane to their proper places in the service parking lot.
Retrieve customer vehicles from the parking lot when the customer pays their bill or as the advisor directs.
Assist the Service Receptionist with incoming telephone calls.
Perform several clerical tasks as assigned by service management.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
Commitment to outstanding customer service
Work outdoors and be active throughout the day
Previous dealership, porter, valet, or customer service experience
We offer a comprehensive benefits package designed to support you and your family, including:

• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. High School graduate or equivalent, 18 years or older required. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.