Customer Service Officers

About the job Client Services Specialist

Position Overview
We are seeking dependable, client-focused individuals to join our remote team as Client Services Specialists. In this role, you will assist clients with vacation planning by researching appropriate options, organizing requested services, and providing reliable support throughout the process.
This opportunity is well suited for individuals who enjoy helping people, staying organized, communicating clearly, and managing responsibilities independently. Previous travel-industry experience is not required. Training and ongoing support are provided.
What You'll Do

Gather client preferences, destination interests, travel dates, budgets, and special requests.
Research resorts, hotels, cruises, transportation, tours, excursions, activities, and vacation packages.
Help clients review available choices and coordinate selected services through approved supplier resources.
Keep reservation details, confirmations, schedules, and itinerary information organized.
Provide updates, answer routine questions, follow up on outstanding items, and assist with standard changes when needed.
Maintain accurate client records and continue building supplier and destination knowledge.
Opportunity Details
Fully remote with flexible scheduling
Independent opportunity; not a traditional hourly or salaried employee position
Beginner-friendly onboarding and training
No previous professional travel experience required
Ongoing team guidance and mentorship
Supplier and destination education
Professional development opportunities
Performance-based incentives and recognition
Qualifying travel discounts and industry-related benefits
Qualifications
Strong written and verbal communication skills
Professional and service-oriented approach
Good organization and attention to detail
Comfortable researching and comparing options online
Strong follow-up and time-management skills
Ability to manage multiple client requests and priorities
Self-motivated and comfortable working independently
Willingness to learn digital tools and supplier platforms
Basic computer proficiency and reliable internet access
Must be at least 18 years of age
Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region