Head of Maintenance and Facility Management (m/w/d)

Job Description for Facility Director at Medxcel. Joseph Hospital- Chicago, IL. Facility Management role focused on leading operations of the maintenance and facilities department to align with the mission, values, and objectives of the organization.

Medxcel is here to lead the transformation of healthcare facilities management by incorporating a new approach to providing services. Created by healthcare, for healthcare, we have a dedicated focus on our people and customers, as well as providing tools, processes, support resources, data analytics and insource strategies that drive results.

Facility Director oversees operations of the maintenance and facilities department on behalf of Medxcel within the working location St. Joseph Hospital- Chicago, IL , to ensure alignment with the mission, values, and objectives of the organization. Develops, implements and aligns operational goals to the strategic direction of the organization as well as the facility ministry strategic plans. The Facility Director ensures safe and efficient operations in compliance with applicable regulatory and safety guidelines while maintaining service excellence. The Facility Director exemplifies and drives a customer centric philosophy that highlights both internal and external relationships; identifies customer needs/expectations and strives to exceed them with efficient, safe and compliant facility operations.

Facilities Operations: Develops strategic and operational policies and plans and executes strategic plans.

Develops departmental goals, plans and standards consistent with clinical, administrative, legal, and ethical requirements and objectives.

Plans, organizes and directs all activities related to staffing including hiring, orienting, performance management, coaching, leadership development, disciplinary actions and continued education initiatives.

Determines the qualifications and competence of staff to provide offered services, ensures orientation, in-service training and continued education.

Manages departmental turnover and maintains high employee and patient satisfaction.

Coordinates internal/external audits including insurance, CMS, TJC and other regulatory compliance site visits.

Maintains external relations related to Facilities Management including government relations, local, State and Federal regulatory agencies, The Joint Commission (TJC), insurance carriers, and others as needed.

Maintains partnerships and customer relations with ministry administration, Ascension partners/subsidiaries, Safety & Emergency Management, Landscaping, Fire Systems and other departments to ensure safe, compliant, and efficient operation of the facility buildings and grounds.

Maintains knowledge of applicable statutory, regulatory and administrative requirements relative to departmental operations and ensures department compliance.

Ensures that facilities follow applicable regulatory requirements and that compliance with regulatory requirements are documented appropriately in FMOS or other appropriate systems.

Develops and implements policy and procedures which guide and support the provisions of services and meets all productivity plans.

Recommends requirements for space, equipment, financial and human resources needs and participates in the selection of outside sources for needed services.

Deploys resources to best meet business goals and to maintain efficient and safe daily facilities operations.

Ensures that facilities are maintained, secured, renovated and constructed according to departmental/organizational policies, procedures, plans and initiatives.

Consults with Administration, Purchasing, Construction.

Safety and related partners in plan development, funding and execution of additional services, facility moves and large projects.

Reviews and authorizes purchase requests to ensure service agreements are met and maintenance services follow procedures and budgets.

Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintaining on-going communications with employees.

Oversees major infrastructure repair and renovations projects by identifying and managing vendors/contractors, including bid process, contract compliance, and vendor/contractor performance.

Acts as the liaison for all remodeling, renovation and construction projects as it relates to product standards, design standards, scheduling shut-downs and system interruptions.

Troubleshoot problems and resolve issues with internal customers, vendors, and internal partners.

Serve as change agent throughout the organization.

Identify opportunities for process improvement.

Provide strong leadership particularly in the areas of facilities management, risk reduction, performance metrics, work process efficacy and efficiency, team performance, and the pursuit of excellence utilizing Medxcel FM Programs.

Lead and guide lead(s) to obtain optimal performance and operational excellence.

Ensures appropriate staffing coverage to support safe and efficient plant operations.

Manages staffing, performance evaluation and training activities, and assists with capacity planning for staff and contract labor.

Interface with all unit operations, leadership and the line organization in order to administer programs, procedures, and ensures compliance.

Represents the company with internal and external customers.

Display customer centric philosophy that highlights both internal and external relationships; identify customer needs/expectations and strives to exceed them.

Drives service excellence in daily operations and customer interactions.

Education: High School diploma or equivalent required. Bachelor’s degree in Engineering or related field preferred.

Certified Healthcare Facilities Manager (CHFM) preferred.

Experience: Five years’ experience in healthcare facilities management required. Knowledge and experience with The Joint Commission, NFPA, state and federal regulations for healthcare facilities required. Computer skills - Proficiency in basic MS Office programs and web-based work order systems; Demonstrated general knowledge of plant operations systems; Quality management; Planning/organizing; Ability to work with minimal supervision;