Valet Lead Supervisor (Full Time)

Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Supervisor

Shift requirements: Full Time (Tuesday and Wednesday off)

Previous experience as Supervisor is a MUST.

Basic Function - Assist in the day‑to‑day management of a location ensuring that operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.

Ensure customers are receiving timely service.

Assist customers in and out of their vehicle.

Drive, park, and retrieve customer vehicles in a safe and professional manner.

Assist with hiring, training, and coaching an excellent valet team.

Ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc.

Create and implement a successful staging plan, utilizing all aspects of the location's layout to ensure maximum parking capacity.

have a general knowledge of vehicle operations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Previous Experience as Supervisor is a MUST.

Education/Experience: Minimal high school diploma or equivalent and a minimal 6 month related experience or training; Required to have and maintain a valid state‑issued driver's license with a current address and an acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) may be required depending on the location.

Customer Service: Responds to requests for service and assistance professionally and courteously.

The employee will walk and run for extended periods of time to park and retrieve customer vehicles; Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law.