Referral Management Specialist - Full-Time

Full-time
OCR has been the premier provider of orthopaedic care in Colorado, Wyoming, and Nebraska for 55 years! Are you passionate about patient care, team work, and inspiring others? If so, join the specialists in the medicine of motion today!
The Referral Specialist manages daily external referrals. The Referral Specialist also ensures the referrals are scanned and documented into the appropriate systems.
Accesses the Electronic Health Record (EHR) and PM to determine if the patient is Established or Not in System (NIS).
Scans the established patient's referral into the EHR.
Contacts the patient to initiate appointment scheduling (Referral Specialist will attempt to make contact three times on different days).
Creates an account for NIS patients and contacts the appropriate stakeholders to notify them of the new account.
Enters the referral conversion in a tracking workbook.
Contacts the referring practice to provide an update on the referral status (i.e. successfully scheduled or unable to reach).
High School diploma or equivalent.
One year previous medical appointment scheduling experience.
Demonstrated computer skills and familiarity with Appointment Scheduling programs.
The work environment is the typical medical office environment. The employee must be able to complete their work satisfactorily in an environment where there are significant distractions, including staff, patients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others.
Medical, Dental, & Vision coverage
Life and AD&D Insurance
Short- and Long-term disability coverage
Retirement savings and profit sharing plan participation
Employee Assistance Program
Paid Holidays & Paid Time Off
All employment decisions are based on business needs, job requirements and individual experience and qualifications, without regard to a person's race, color, age, sex, gender identity, gender expression, marital status, sexual orientation, religion, creed, national origin, the presence of any physical or mental disability, or status as a disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran, or any other protected status.

Applications will be accepted until the position is filled;