Medical Receptionist/Front Desk Healthcare

We are currently seeking a
detail-oriented and customer-focused Medical Front Desk Receptionist to join
our healthcare team in Amherst and Northampton, MA. The Front Desk Receptionist
plays a critical role in providing excellent customer service and ensuring
efficient front desk operations.

Compensation & Benefits: $20.00
- $22.00 per hour plus benefits package.

Schedule:Full-time Monday - Friday

Key Responsibilities:

Greet patients with a warm
and friendly demeanor as they arrive, ensuring a positive first impression.
Assist in scheduling patient
appointments, making reminder calls, and rescheduling as necessary.
Accurately collect and input
patient information into the electronic medical records system.
Verify patient insurance
information, collect co-payments, and address billing inquiries.
Manage incoming phone calls
professionally, directing inquiries to the appropriate personnel.
Maintain and update patient
records, ensuring confidentiality and compliance with HIPAA regulations.
Manage the patient flow in
the waiting area to minimize wait times and maintain an organized front desk
area.
Assist healthcare providers
and medical staff with administrative tasks as needed.
Perform medical assistant
duties such as taking patient vital signs, preparing patients for exams, and
assisting with minor procedures.
Travel between Amherst and Northampton clinics.

Requirements:

High school diploma or
equivalent.
Prior experience as a Front
Desk Receptionist in a medical setting is preferred.
Strong interpersonal and
communication skills.
Proficiency in using
electronic medical records systems.

Join our team and contribute
to a welcoming and professional healthcare environment in Amherst and
Northampton, MA