Salesperson for Retail Sales

Retail Sales Associate

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities

Delivers outstanding customer service to walk-in customers and telephone inquiries

Continuously practices good listening skills with customers, UPS Store team members, and leadership

Takes ownership of the customer's shipping needs and offers viable solutions

Operates all equipment, software, and devices in an expert fashion and is willing to teach others

Maintains a clean, organized, and safe working environment

Qualifications

Good communication and people skills

Able to cross-sell and up-sell products and services

Strong computer skills, including Microsoft Office and Adobe Suites

Outstanding phone skills

Strong verbal and written communication skills, including spelling and math

Prompt, reliable, and responsible

Able to lift 40+ pounds

The UPS Store