Registered Nurse Nights (Care Center) - Full Time

Clinical Care RN

Sandy Springs, GA Location: Hybrid within 30 miles of driving commute to Sandy Springs, GA Job Type: Full Time, M-F 8:30am-5pm Job Reports To: Director of Clinical Operations

About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases.

We are seeking a compassionate, organized, and tech-savvy Clinical Care Lead RN to support patients in our text-based Advanced Primary Care Management (APCM) program. This role focuses on delivering proactive, high-quality care through digital communication tools, driving better health outcomes for our patient populations. Ideal for healthcare professionals who thrive in a virtual care setting, value patient engagement, are passionate patient advocates and are skilled in critical thinking and care coordination.

Identify, assess, and triage clinical concerns, SDOH needs, and care coordination barriers

Develop and update personalized care plans for patients; help educate and motivate patients to adhere to the care plan

Oversee the clinical quality of the team, by analyzing data or trends to manage direct reports, and help train, orient, and onboard new and tenured staff, and improve overall outcomes

Develop, implement, and revise care coordination workflows or protocols to support the evolution of the care model to improve efficiency and scalability

Lead quality improvement initiatives, complete case review and chart audits, and host team meetings

Registered Nurse with active, unrestricted compact license required with 4+ years of experience in a care management or clinical care coordination role (primary care, chronic care management, home health, etc.)

Ability to independently manage a digital patient panel and prioritize escalations effectively

Comfort using EMRs, care coordination platforms, digital messaging tools and fast learner of new technologies

Must have access to reliable internet and a secure/private environment

This role may require travel of up to 10%, including potential overnight travel

Preferred Requirements 4+ years of experience, 2-year RN Associate Degree OR 2+ years experience + BSN Bilingual (Spanish) is a bonus but not required Knowledge of Medicare CCM/APCM programs a plus

Compensation & Benefits Competitive compensation commensurate with experience Potential to earn equity based on performance Medical, dental, and vision coverage for employees and dependents at a nominal cost Paid maternity leave FSA and Dependent Care account options 401(k) Eligibility after 6 months of full-time employment Collaborative, mission-driven work environment

You'll join a smart, humble, and collaborative team dedicated to improving healthcare.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.