Restaurant Servers / Host (Hotel)

You should join our team if you believe that the guest experience begins the moment someone walks through the restaurant door. You believe that a warm welcome, genuine smile, and attentive service can set the tone for an entire dining experience. You believe that great hospitality means making every guest feel seen, valued, and genuinely welcomed. You believe that a smooth dining room depends on strong communication, organization, and teamwork. You believe that knowing your restaurant, your menu, your team, and your guests allows you to create a more personalized experience. You love managing reservations, the waitlist, and seating chart to create a smooth and organized guest experience. You love using OpenTable to manage reservations, review the daily reservation book, and accommodate guests without reservations. You love escorting guests to their tables, providing menus, and introducing them to their server. You love learning the restaurant's menu, including ingredients, preparation methods, unavailable items, and daily offerings. You love managing seating rotations to maintain an efficient and balanced flow throughout the dining room. You love understanding server stations, assignments, workload capacity, and timing to help create an efficient service experience. You love communicating guest preferences and special requests clearly to Servers and Managers. You love monitoring the dining room throughout service and helping ensure a welcoming, comfortable, and positive atmosphere. You love answering the restaurant telephone, taking reservations, and accurately relaying messages. You love anticipating potential seating delays and proactively communicating them to Management and guests. You love handling guest questions, concerns, and service issues promptly, graciously, and professionally. You love assisting Servers and Bus Curators when guest traffic allows, including resetting tables and helping secure food or beverage items. You love maintaining a clean, organized, and guest-ready Host Stand throughout the shift. You love ensuring someone is always available at the Host Stand to welcome and assist guests. You love operating the cash register and accurately following cash-handling and accounting procedures when assigned. You love supporting your fellow Curators and maintaining positive communication and teamwork throughout every shift.

You understand that the Host is often the first and last point of contact for restaurant guests. You can remain calm, organized, and professional when the restaurant is busy or seating delays occur. You are able to balance multiple priorities, including reservations, walk-ins, guest requests, phone calls, seating rotations, and team communication. You have strong attention to detail and can quickly absorb information about menus, service procedures, dining room layouts, and guest preferences. You communicate clearly and professionally with guests, Servers, Managers, and other Curators. You are comfortable handling guest concerns and know when to involve the Restaurant Manager on Duty. You are willing to work a flexible schedule, including evenings, weekends, and holidays. You bring a genuine desire to help create memorable dining experiences for every guest.

Previous restaurant or customer service experience required.

Previous Host or Server experience preferred.

High school diploma or GED preferred, or currently enrolled in secondary education.

Must successfully complete the restaurant's required training program.

Must be at least 16 years old, or 21 years old if required to serve alcoholic beverages.

Ability to read, write, and communicate fluently in English.

Strong interpersonal and customer service skills.

Basic knowledge of restaurant menus, ingredients, cooking techniques, sanitation, and service procedures.

Ability to learn and communicate knowledge of the restaurant, property, upcoming events, and dining offerings.

Familiarity with computer systems, reservation platforms, and ordering procedures preferred.

Ability to work all shifts, including evenings, weekends, and holidays, based on business needs.

Ability to stand and walk throughout an eight-hour shift.

Ability to reach with hands and arms as needed throughout the shift.

Ability to regularly communicate with guests and coworkers in person and by telephone.

Ability to handle and operate objects, tools, computer systems, and other necessary equipment.

Ability to lift, balance, and carry dining room service trays safely.

Ability to work in a fast-paced restaurant environment with frequent guest interaction and changing priorities.

Ability to maintain professionalism and composure during busy service periods.

Here's the Core of Coury Hospitality:

Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.

VAST | Restaurant | Events | Private Dining