Virtual Insurance Professional

RCM/OPH Insurance Verification Specialist Belleville, IL

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

Insurance Verification Specialist

As a member of the Revenue Cycle Management Team, the Insurance Verification Specialist is responsible for all aspects of insurance verification. This position will complete pre-registration processes and communicate pertinent appointment information to Front Desk, Patient Intake Specialists, the Prior Authorization Department, or the Clinic, as needed.

Obtain information about patient insurance coverage, benefits and eligibility

• Provide support to all departments and patients regarding insurance questions related to eligibility and benefits.
• Answer incoming and transferred calls from patients regarding the pre-registration process.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• High School Diploma or GED

At least one (1) year medical office experience required; Medical office/front desk experience preferred

Comprehensive understanding of insurance verification, Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data

• Ability to perform essential job function with high degree of independence, flexibility, and creative problem-solving techniques
• Exhibits a positive attitude and is flexible in accepting work assignments and priorities
• Interpersonal skills to support customer service, functional, and teammate support need
• Able to communicate effectively in English, both verbally and in writing with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• For on-site team members, work takes place in a normal office/clinical environment. Travel to other locations may be necessary to fulfill the essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and their driving record must meet company liability carrier standards. For remote team members, HIPAA compliant home office environment. Ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives.

If you need assistance with this application, please contact View phone number on click.appcast.io Please do not contact the office directly – only resumes submitted through this website will be considered. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.