Counselor Advocate-Overnight PT
The People Concern
Role: Counselor Advocate
Department: Domestic Violence
Location: Sojourn Adam's House/Crisis Shelter - Confidential
Saturday - Sunday, 6:30am - 3:00pm
Status: Part-time/Non-Exempt/Non-Management
Sojourn's mission is to provide, without prejudice, shelter and support services to adult and child victims of domestic violence; prevent violence through non-dominant child-rearing, and the re-envisioning of gender stereotypes using a philosophy of nonviolence and individual empowerment; and work toward advancing social justice, locally and globally. Through shelter, support groups, workshops, hotline calls, children's empowerment programming, legal services, and service referrals, Sojourn brings safety, connection, and hope to individuals and families. Sojourn also works to educate the broader community and advance public policy that affirms the rights of oppressed populations.
Working under the supervision of the Program Manager, the Counselor Advocate will:
Adhere to program/contract compliance as per guidelines and requirements mandated for DV shelter programs, standards of confidentiality, HIPPA, safety and crisis intervention.
Assist with client crises as needed (life skills, conflicts resolution, safety planning, etc.) Ensure implementation of empowerment model, harm reduction and trauma informed care methodologies.
Provide crisis intervention, safety planning, resources and eligibility screenings for program services for potential program participants via Sojourn 24-hour hotline for DV crisis per DV best practices and standards.
Assist with transportation of program participants and their belongings to meetings such as the court, doctors, community resources, and housing appointments etc. Facilitate support groups for Adult and Child Participants including but not limited to life skills, DV education, Parenting Education.
Provide child-care occasionally
Ensure adherence to shelter guidelines for program participants under the supervision of shelter management.
Assist with life skills support and education such as, grocery shopping, assistance with chores/cleaning, provision of child care
Establish and maintain positive, productive working relationships with clients, staff, community partners and community stakeholders including mental health programs, DV shelter programs, local law enforcement, local neighborhood councils (and other local officials), and providers of services and resources to homeless persons.
Attend staff meetings, case conferences, training workshops, and community meetings as needed.
Take inventory of site needs and submit facility maintenance, IT, and supply order requests.
Submit daily activity reports to leadership staff and effectively communicate on-site activities; ensure appropriate communication during shift transition meetings
Participate and conduct safety drills, routine facility checks to ensure compliance with county health standards
Participate in maintaining the organization and cleanliness of the shelter facility.
Work with shelter management to report credible suspicions of child abuse
Train, assist and provide feedback to volunteers
Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
Work with minimum supervision
High School Diploma or GED or Equivalent
Must exhibit sound decision-making ability related to crisis and safety planning
Ability to handle communications with public, TPC staff and volunteers via phone or in person.
Literate with the ability to operate basic computer functions.
Willingness to work flexible hours as needed, and handle emergencies which may occur daily, nightly, or overnight.
Understanding of Domestic Violence Survivor population and their specific needs for services
responsible to carry all auto insurance legally required in State of California
Willingness to receive 40-hour Domestic Violence Training
Extensive experience working in social services field with direct experience related to provision of case management services
Combination of field and office environment
On occasion walk or drive to different local sites
We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
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