Sports Writer - Part Time
Caesars Sportsbook & Casino
Reporting to the Sportsbook Supervisor, you will be the face of our retail operation. By providinga high levelof customer service to both regulars and “novice bettors”,you will ensure everyone is made to feel welcome at our sports book(s). As an expertinour menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
Reporting to the Sportsbook Supervisor, you will be the face of our retail operation. By providinga high levelof customer service to both regulars and “novice bettors”,you will ensure everyone is made to feel welcome at our sports book(s). As an expertinour menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
Provide a top tier level of customer service that encourages customers to come back repeatedly
Become familiar with our betting options and be able to strike up conversations with customers regarding those options
Work to resolve customer disputes/complaints and escalte to direct supervisor when needed
Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards
Provide a top tier level of customer service that encourages customers to come back repeatedly
Become familiar with our betting options and be able to strike up conversations with customers regarding those options
Work to resolve customer disputes/complaints and escalte to direct supervisor when needed
Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards Other duties as assigned
At Caesars Digital, We Don’t Just Play the Game — We Set the Standard.
As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers. From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. Explore our open roles and discover how you can help shape the future of gaming.
Because at Caesars Digital, We Are All Caesars.
#J-18808-Ljbffr Caesars Sportsbook & Casino
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