Head of Programme Management

The Office of Planning & Strategic Initiatives (OPSI) is seeking a highly organized and collaborative Program Coordinator to support a growing portfolio of leadership development, employee engagement, recognition, mentoring, and community-building programs designed to strengthen organizational culture and the employee experience across Business & Finance.
This position is based in the Ruthven Administration Building on the University of Michigan's Ann Arbor campus. An on-site presence of at least four days per week is required to support programs, events, executive and team operations, and the day-to-day needs of the portfolio. Working as part of the team responsible for advancing this portfolio, the Program Coordinator will coordinate the planning and delivery of experiences designed to strengthen connection, professional growth, recognition, and employee experience across the organization. This position will be involved in all aspects of program delivery-from maintaining timelines and participant communications to coordinating event logistics, materials, registration, expenses, and follow-up. The Program Coordinator will also take responsibility for recurring team-building and engagement activities and provide the administrative and operational support necessary to deliver programs effectively. The position will also provide administrative and executive support to the Director, helping coordinate priorities, meetings, communications, and activities across the Director's executive, organizational, and program responsibilities.
They will demonstrate initiative, creativity, sound judgment, flexibility, and strong attention to detail while managing multiple priorities in a fast-paced environment. They will be equally comfortable contributing to the visible aspects of a program or event and managing the detailed, behind-the-scenes work that makes it successful.

Program & Initiative Coordination - 50% Coordinate planning and implementation activities for Business & Finance leadership development, employee engagement, recognition, mentoring, professional development, and organizational culture initiatives.
Coordinate logistics for in-person, virtual, and hybrid programs and events, including facilities, catering, technology, speakers, materials, registration, and participant communications.
Support recurring programs such as the B&F Staff Recognition Awards, Lead Team Forum, Administrative Forum, Mentorship Program, employee recognition initiatives, and other leadership and engagement activities.
Prepare program communications, presentations, agendas, registration materials, surveys, and other participant resources.
Coordinate with presenters, facilitators, vendors, university partners, planning committees, and participants throughout the planning and delivery process.
Provide on-site support for programs and events and help ensure participants have a welcoming, organized, and high-quality experience.
Coordinate post-program activities, including feedback collection, surveys, documentation, expense reconciliation, and lessons learned.
Take ownership of defined program components and deliverables and increasingly manage assigned activities from planning through completion.
Support the development and implementation of new programs and initiatives as the portfolio evolves.
Employee Engagement & Community Building - 25%
Coordinate recurring team-building and engagement activities, including developing ideas, planning logistics, communications, materials, and follow-up.
Help identify and support the development of new engagement approaches and experiences in response to organizational priorities, employee feedback, and emerging needs.
Coordinate recognition materials, awards, promotional items, and other program-related resources.
Maintain annual engagement calendars and help coordinate activities across the broader portfolio.
Partner with colleagues across Business & Finance to support cross-unit engagement and community-building efforts.
Program Administration & Operations - 25%
Provide high-level administrative and operational support to the Director, including calendar management, meeting coordination, preparation of materials, correspondence, and follow-up.
Help manage scheduling and coordination across the Director's program, leadership, and organizational responsibilities.
Anticipate upcoming needs, deadlines, meetings, and commitments and help ensure appropriate preparation and follow-through.
Track program budgets and expenses and assist with reconciliation and financial reporting.
Prepare and process expense reports, purchasing requests, and other financial transactions.
Schedule meetings and coordinate calendars for planning committees, working groups, presenters, and other program activities.
Coordinate purchasing, contracts, registrations, travel arrangements, and other operational needs associated with programs and events.
Provide meeting support, including preparation of agendas and materials, documentation of action items, and follow-up.
Provide flexible administrative and operational support as priorities and organizational needs evolve.
Bachelor's degree or equivalent combination of education and relevant experience.
Two or more years of progressively responsible experience coordinating programs, events, projects, or related activities, including responsibility for planning, timelines, logistics, communications, and follow-up.
Experience coordinating multiple concurrent programs, projects, or events from planning through implementation, including managing timelines, competing priorities, logistics, and multiple stakeholders.
Experience developing and coordinating professional communications and materials to support programs, projects, or events, including presentations, agendas, participant communications, registration materials, or similar resources.
Experience providing administrative or operational support to leaders, programs, or teams, including responsibilities such as scheduling, meeting coordination, preparation of materials, expense processing, purchasing, or follow-up.
Experience performing financial administrative functions, such as invoice processing, expense tracking, expense reports, purchasing, or budget reconciliation.
Experience using standard productivity and collaboration tools, such as Microsoft Office, Google Workspace, or comparable platforms.
Experience coordinating large-scale programs or events involving senior leaders, multiple organizational units, or diverse participant groups.
Experience providing administrative or executive-level support to senior leaders, including management of complex scheduling, meeting preparation, communications, or follow-up.
Experience supporting committees, planning groups, or cross-functional teams and coordinating work across multiple stakeholders.
Experience using event registration, survey, project-management, financial, or collaboration platforms.
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Application Deadline
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
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