Head of Energy Markets

Dimension Energy is a leading developer, owner, and operator of distributed energy infrastructure. Dimension's platform is designed to meet accelerating electricity demand with localized energy assets that can be delivered faster than traditional utility-scale projects. A proven delivery engine, Dimension has developed over 1 gigawatt (GW) of distributed power and invested more than $2B in American energy infrastructure since its founding. Dimension strengthens the American communities that host our projects, delivering affordable local power, supporting domestic manufacturing, and creating local jobs and tax revenue. With a portfolio that serves over 35,000 subscribers across the United States, Dimension is one of the largest and fastest-growing distributed energy platforms in the country.

Position The Dimension Markets & Revenue Team is responsible for all aspects of subscriber origination and management, revenue generation, and overall market management for both projects that are in development and operating. Maximizing project revenue by originating subscriber and maintaining fully subscribed projects from the commercial operation date through the life of the project

Establishing and maintaining Dimension's market position in each state where we operate by securing program capacity and ensuring ongoing compliance with all project requirements

Providing timely, accurate data that allows for clear reporting on key operational metrics to both internal and external stakeholders

Summary of Functions We are seeking a Market Manager who will oversee Dimension's growing portfolio within one to two state community solar markets. You will be focused on maintaining fully subscribed projects and managing all aspects of revenue generation and collection.

You will report to the VP of Markets & Revenue. Your overall objective will be to maximize revenue generation from the projects in your portfolio. This includes working with Subscription Management Partners such as Ampion and Powermarket to ensure a smooth, repeatable process is implemented to allocate community solar bill credits to subscribers each month and collect the subscriber payments for those credits. You will own the portfolio of subscription agreements for each project and work to minimize churn / ensure a positive customer experience for all subscribers. The role will also include developing strategies to acquire new customers to replace customers whose subscriptions to Dimension's projects are cancelled or terminated. Finally, as part of revenue management, you will also administer any third-party Renewable Energy Credit contracts as well.

Essential Duties and Responsibilities Own the full end-to-end process for allocating community solar bill credits to subscribers each month and collecting revenue

Collaborate directly with Subscription Management Partners to ensure all required utility coordination occurs on time

Maximize project revenue and the timely collection of subscriber payments

Strategically manage Subscription Manager contracts to ensure partners are complying with all terms and conditions, providing all required deliverables, etc.

Manage and optimize the portfolio of subscription agreements associated with each project taking into account:

Customer quality and contract tenor

Develop a replacement customer acquisition strategy

Put in place SOPs for when and how new customers should be acquired for projects

Oversee subscription management partner obligations as it relates to replacement customer acquisition

Work directly with Dimension's VP of Channel & Community Partnerships to source higher value customers at lower costs in a way that maximizes brand impact

Enhance the overall customer experience for Dimension subscribers on active projects

Work with Subscription Managers to develop communication campaigns that keep customers aware of the benefit they are receiving

Develop new, innovative customer engagement strategies to minimize churn

Oversee all logistics associated with acquiring and onboarding new customers

Ensure all documentation and processes used to acquire customers comply with applicable consumer protection regulations

Develop and oversee QA/QC processes to ensure new customers and all subscription documentation meets Dimension requirements

Organize all documentation and customer records

This role requires strong attention to detail and a commitment to building clear, replicable processes that drive project revenue and reliable data. 3-5 years of experience in account management, inside sales, portfolio management, asset management, etc.

Preference for experience renewable energy, finance, real estate, or a similarly relevant field

Contract management experience, including an understanding of how to manage partners to achieve optimal results for the company and ability to leverage contract terms to drive partner performance

Project management experience with strong organization and time management abilities

Self-motivated with the ability to manage diverse relationships and multiple, complex projects simultaneously

Excellent communication skills in both oral and written English

Excel, Word and PowerPoint skills. Experience and comfort with other data management programs such as Python, PowerBi, etc. Bachelor's degree required

Physical Demands The physical demands of this position require an individual to be able to work at a computer for most of the day, as well as being able to participate in conference calls, Microsoft Teams meetings, and occasional travel from time to time. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Though Dimension believes in overall work/life balance, we also know that success requires short-term imbalances. Long hours will be needed from time to time as dictated by project deadlines. We also prize the teamwork and collaboration that comes with being in the same office as coworkers and expect the Market Manager will be in office four days per week.

The position will also include a bonus incentive program. Dimension is an Equal Opportunity Employer that celebrates diversity and believes every employee deserves to feel happy, valued, and included at work. We recognize that our employees are the core of our business, and we are dedicated to a continuous effort to enhance diversity within our company.

Dimension does not tolerate discrimination against employees or applicants on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Dimension is committed to living these values every day, and we are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.