Field Engineering Tech

The Audiovisual (AV) Field Engineer - II provides technical commissioning and field engineering support for integrated AV/IT systems. This role combines system configuration, programming, testing, troubleshooting, and documentation to ensure systems perform as designed and are ready for client acceptance.
Working closely with project managers, engineers, installation teams, programmers, and clients, the Audiovisual (AV) Field Engineer II provides intermediate technical expertise across audio, video, control systems, DSP, and networking.

AV/IT system commissioning and testing
System configuration and troubleshooting
Control system programming and editing
Audio and video system configuration
DSP configuration and tuning
TCP/IP networking and digital communications
Video display setup and color balancing
Client training and technical support
Cross-functional project collaboration

Provide field engineering support across equipment configuration, programming, troubleshooting, testing, and documentation.
Load, test, and edit control system code and graphical user interface files with remote assistance as needed.
Configure and troubleshoot audio, video, control, conferencing, DSP, and networked AV systems.
Verify systems are complete and operating in accordance with project documentation and requirements.
Support control system submittals and maintain accurate field documentation, configuration files, programs, and system markups.
Identify potential scope changes and communicate opportunities to Project Leads.
Partner with project and installation teams to resolve technical issues and support successful project completion.
Provide system training to clients and technical guidance to developing Field Engineers as assigned.
Follow applicable safety standards and project-site requirements.

High school diploma or GED required; 4+ years of experience providing technical AV/IT or field engineering support.

• Intermediate experience with integrated audio, video, conferencing, control, DSP, and networked AV systems.
• Experience loading, testing, and editing control system code and graphical user interfaces, including platforms such as AMX, Crestron, Extron, Q-SYS, or similar.
• Experience with programming technologies such as Python, HTML, C#Pro, or similar.
• Working knowledge of digital communication protocols, including IP, RS232, RS485, and USB.
• Experience configuring wired and wireless TCP/IP networks.
• Experience with DSP platforms such as Biamp, BSS, Crestron, Extron, Q-SYS, or similar.
• Proficiency with AV/IT software, hand tools, and test equipment.
• Strong troubleshooting, communication, customer service, organizational, and time-management skills.
• Ability to travel to customer sites and work varying schedules, including occasional evenings, weekends, and overnight travel.
• Ability to safely perform field-based AV work, including climbing ladders or scaffolding and lifting and carrying up to 50 pounds with assistance.

About Us Avidex is a leading AV/IT integration company delivering innovative technology solutions across corporate, healthcare, education, and enterprise environments. We design, build, and support collaboration spaces and integrated systems that help organizations connect and work more effectively.