Host, Server, Customer Service

Server Position
As a server, you will be responsible for accurately serving customers their food and beverage orders in a quick and courteous manner, processing cash and card transactions, assigned side work, and ultimately ensuring an enjoyable dining experience for our guests. Server responsibilities include, but are not limited to:

Contributes to customer satisfaction by accurately serving customers their food and beverage orders in a quick and courteous manner
Performs opening, mid-shift, closing side work to ensure seamless transitions between shifts
Suggests and up-sells appropriate beverage, cocktail and food items
Acquires a working knowledge of Restaurant Manager POS System in order to ring up orders and process bills
Understands and follows all state laws and company policies for beverage service
Keeps supervisor and host fully informed of all problems, customer dissatisfaction and/or unusual matters of significance
Acquires a working knowledge of property, in-house facilities and local information to respond to customer questions in these areas as required
Provides prompt customer turn-around by assisting with clearing and setting of tables
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
Prior experience as a server required
Must be able to communicate clearly and professionally with guests, coworkers and supervisors
Passion for providing exceptional service to guests and team members
Must be able to communicate clearly and professionally with guests, coworkers and supervisors
All team members enjoy weekly pay!
Medical and dental insurance

• 401(k) retirement plan with company match
• Employee assistance program
• Brittain scholarship program
• Tuition reimbursement
• As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!