Head of Operations & Business Management

Operations Manager - Manhattan Village
Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
The Operations Manager is a critical member of the store leadership team accountable for bringing ALO's operational strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role's north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Operations Leader

Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps
Champion strong operational standards for the salesfloor by leveraging business performance data
Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
Support a safe work environment and efficient operation
Business Leader

Represent the business in meetings and on conference calls, in partnership with General Manager
Review, monitor and partner with General Manager to manage the budget, reporting and other business data; quarterly business review and sales planning)
Future planning workflow business needs to protect optimal performance
Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations team
Establish internal & external pipeline through succession planning and recruitment strategy
Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager
Collaborate and implement General/Store Manager's vision and works cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI's
Demonstrate an ability to navigate the organization with a balance of business need and brand culture
Operations Manager Qualifications

• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability
• Requires constant movement in and around all areas of store
• Ability to stand and move for an entire shift

Operations Manager Schedule
To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)

• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• The Company's Assistant Store Manager base pay ranges from $28.85 - $37.98/ hr. Please also note, Assistant Store Managers are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.