Head of Human Resources and Facility Management

Crothall Healthcare

Salary: $150-$175K

Other Forms of Compensation: 15% Annual Bonus Potential

Facilities Management Executive Director - UK HealthCare

Crothall Healthcare is a Compass Healthcare company, providing specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services including: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at

Working as the Executive Director of Facilities Management, you serve as the primary representative of Crothall Healthcare for the Facilities Maintenance Division within our hospital campus environment. You are responsible for coordinating and advising all activities within the designated region through subordinate managers and directors. The Executive Director is responsible for all matters relating to FM account operations in order to assure the highest client and customer satisfaction levels and account retention. They are responsible for strong employee relations, achievement of financial goals and future business growth plans.

Responsibilities: Develops a business plan and budget for the region in conjunction with the functional support team

Develops financial forecasts and balances programs and resources

Responsible for accuracy and timeliness of financial data and statistics

Responsible for productivity and staffing for all hospital maintenance departments

Maintains and supports client satisfaction at a level that ensures account retention

Administers required client/customer surveys and responds in a timely and effective manner

Promotes client awareness of program alternatives and the availability of corporate resources

Monitors and ensures compliance with the provisions of client contracts

Assist in customizing programs to meet each account's unique needs as required

Conducts quarterly QBR's with client to ensure and communicate program and contract compliance is being met

Conducts Regional Audits semi-annually to ensure ongoing compliance with regulatory and operational systems

In conjunction with the Regional Director of Operations and human resources representative develops the region's training plan for management employees and ensures its successful implementation

Visits each account on a regular basis to ensure that a positive relationship is maintained with the Director, Department Staff, and key client representatives

Qualifications: Bachelor's degree in engineering or equivalent work experience

Minimum 5 years supervisory experience in Facilities Maintenance (preferably at the Director level) experience in an acute care setting with high customer/client contact required

Demonstrated experience in NFPA, TJC, CMS, DNV, EPA, and OSHA codes & regulations, along with a strong solid understanding of building systems

CHFM highly preferred

Ability to handle P&L for multiple accounts

Ability to communicate optimally in written format and oral presentations

Ability to multi-task, establish priorities and meet deadlines

Possess a strong knowledge and understanding of healthcare building mechanical, structural, and electrical systems

Associates At Crothall Are Offered Many Fantastic Benefits. Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Crothall maintains a drug-free workplace.

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