Head of Administration Department

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. About the Department of Child Services (DCS):Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions! The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation: Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination.Vision: Every child in Indiana thrives in a safe, loving, forever home.Role Overview:The Division Manager directs and supervises a team that provides protective services to children and families. The team delivers social services to maintain children in safe and positive family units or works with the court systems to remove children from their families to place them in protective environments. You will facilitate an integrated learning environment for staff and a culture of respect for children, families, and support persons. Please click this link for a realistic job preview video.  Salary:The salary for this position traditionally starts at $67,314.00 but may be commensurate with education and work experience. This includes assessment of the risk to the child when complaint calls are received, and staff is not available to respond to all calls.Monitors the flow and quality of work performed. Schedules on call rotation of Family Case Managers 2’s.Ensure effective monitoring and accountability of staff to meet the best interest of children specifically for direct reports.Ensure effective monitoring and accountability of staff to promote and model responsible case planning in connecting families with appropriate resources. Manage employee travel, time reporting and overtime to ensure maximum efficiency in case management and costs.Establish and/or communicate and interpret policy and objectives to staff.Identify management and organizational problems and provides training opportunities for resolution.Review and measure staff and unit performance.Identify employee training needs and prepares employee training plans.Conduct performance appraisals and maintains a fact file for all assigned employees.Interview applicants for vacant positions and makes promotional and hiring recommendations to the Local Office Director.Review and/or authorize leave requests for Family Case Managers and other staff under their supervision.Identify behaviors and/or performance contrary to the vision, mission, and core values of the Department. Recommends, assists, and documents the need for corrective disciplinary action.Assist the Director or Division Manager in establishing long-term goals and objectives for the county office or division. Sets and implements goals and objectives within the department both long and short term.Ensure that Family Case Managers and other staff are following policies, regulations, and operating procedures. Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures. This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. A Bachelor’s degree in Child Development, Criminology, Criminal Justice, Education, Healthcare, Home Economics, Psychology, Guidance and Counseling, Social Work, Sociology or a related field, andOne (1) year of experience in providing social services to children or families. Thorough knowledge of state and/or federal laws, regulations, guidelines, and standards affecting child protection services, foster care, family preservation and adoption.Thorough knowledge of state and federal rules, regulations and policies governing public assistance programs and the ability to apply them in the administration of the program.Thorough knowledge of the operation of the local court system and law enforcement agencies.Specialized knowledge of State Personnel Department and Settlement Agreement rules, regulations and policies and the ability to apply them in the management of staff.Ability to exercise sound judgment while managing crises situations including those involving confrontational, aggressive adults being investigated for child abuse or neglect.Ability to supervise the work of supervisory, professional, and clerical staff.Ability to establish and maintain productive working relationships with supervisory staff of other organizations whose cooperation is necessary in delivering services to children and families in protective services.Ability to use computerized caseload data in planning and coordination of work.Ability to investigate and interview alleged victims and perpetrators of child abuse or neglect in an appropriate and effective manner.Ability to effectively manage a satellite office or major unit within a county office.The Indiana Department of Child Services is a drug free workplace. Candidates are subject to pre-employment and random drug/alcohol testing.This role may provide direct supervision for one or more staff members. Benefits of Employment with the State of Indiana:The State of Indiana offers a comprehensive benefits package for full-time employees that includes: Three (3) medical plan options (including RX coverage) as well as vision and dental plansWellness Rewards Program: Complete wellness activities to earn gift card rewardsHealth savings account, which includes bi-weekly state contributionDeferred compensation 457(b) account (similar to 401(k) plan) with employer matchTwo (2) fully-funded pension plan optionsA robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothersUp to 15 hours of paid community service leaveCombined 180 hours of paid vacation, personal, and sick leave time off12 paid holidays, 14 in election yearsEducation Reimbursement ProgramGroup life insuranceReferral Bonus programEmployee assistance program that allows for covered behavioral health visitsQualified employer for the Public Service Loan Forgiveness ProgramFree Parking for most positionsFree LinkedIn Learning access Equal Employment Opportunity:The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at View email address on click.appcast.io.