Hospital Liaison (Community Health)

Clinical Community Liaison

Position at Healthmap Solutions Company Background Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs. We are champions for better health, for those who need us most. Position Summary: The Clinical Community Liaison is responsible for serving as the point of contact and coordinator of care hand off with external hospital providers. The Liaison will primarily work to develop a solid approach to identifying and coordinating transition of care for chronic kidney disease members. This position will closely partner with Provider Relation Managers (PRMs), Quality Practice Advisors (QPAs) and Care Navigation teams to improve the quality of the Kidney Health Management clinical program.

Collaborate with the assigned hospitals to develop a trusting partnership with clinical providers and interdisciplinary team members

Collaborate with Quality Practice advisors and Care Navigators to facilitate transition of care hand off at time of discharge

Identify opportunities to improve health outcomes for Healthmap Solutions members based on provider specific data

Incorporate education and communication on Best Practice sharing for identified areas of provider low performance

Provide assistance post discharge in identifying areas for process improvement in provider office workflows

Support operational and clinical stakeholders in the identification, development, and execution of process improvement initiatives

Function as a resource for and identifies opportunities to educate hospital teams on topics related to Chronic Kidney Disease, End Stage Renal Disease, Renal Replacement Therapies, etc.

Maintain documentation in compliance with National Committee for Quality Assurance (NCQA) standards

Bachelor's degree required; 3 years of experience in claims or gap closure campaigns, preferred

• 3 years of progressive experience in healthcare services, clinical operations, quality, or care management
• Prior experience building and managing relationships with health care providers preferred
• This position requires travel within assigned region to visit hospital providers
• Must be familiar with local healthcare market

Must comply with organization policies for health screening and immunizations, including but not limited to:

Proof of immunizations (e.g., Hepatitis B, MMR, Varicella, COVID-19, Influenza)

Must be proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint

Compensation Range: $110,000 - $135,000 (dependent on specific market/region as well as experience of the candidate selected) plus bonus & potential incentive eligibility Benefits: Competitive Paid Time Off, Medical, Dental, Vision, Short Term/Long Term Disability, 401K with match and other voluntary benefits as elected. Travel: Heavy Travel, Over 50%

Americans with Disability Specifications The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, ethnicity, national origin, gender, gender identity/expression, sexual orientation, disability, familial status, veteran status, marital status, parental status, or pregnancy.