Concierge | Full-Time | Flex Shift

Shifts vary and MUST be flexible with schedule

As a Concierge at Belmont Village Senior Living, you will serve as the initial point of contact for residents, family members, vendors, and guests visiting our community. Your primary responsibility as a Concierge is to provide exceptional customer service and hospitality by providing reliable information to those in need, supporting administrative tasks as needed, and contributing to a welcoming and safe environment. They excel in a fast-paced, physically active position, collaborate effectively, and embrace a growth mindset, prioritizing exceptional hospitality and helping seniors to thrive as they age.

Greet residents, visitors, and staff warmly

Manage and direct incoming phone calls efficiently and professionally

Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure

Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed

Make hospitality, customer service, and resident satisfaction your top priorities in every interaction

High School diploma or equivalent

Proven experience with a multi-line phone system with demonstrated professional phone etiquette

Demonstrated proficiency with MS Office applications to perform job-related tasks

Must be able to communicate clearly in verbal and written English

Proven administrative and organizational skill set

Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Career Growth and Training programs led by Belmont Village subject matter experts

BV Cares direct employee support program for severe and unexpected hardships

Exclusive discounts and offers from leading retailers and brands

Complimentary unlimited continuing education courses

Referral bonus opportunities

Belmont Village Senior Living owns, manages, and operates luxury senior living communities across the United States and in Mexico City, Mexico. With a strong strategic development plan in place, Belmont Village is proud to provide a wide range of opportunities for internal growth and career advancement.

Belmont Village Senior Living offers full-time employees medical, dental, vision, mental health, and prescription benefits along with Paid Time Off, 401(k) savings with employer match, short-term disability, long-term disability, and life insurance.