Head of Operations & Business Management

Operations Manager
The Operations Manager will effectively manage the extrusion operations team to achieve maximum results for Safety, Quality, Productivity and Efficiency. Direct the day-to-day operations of the extrusion facility. Provide the leadership to develop teamwork among team members to allow them to continually improve process and products. This position is responsible for the supervision of at least 150 employees with at least 5 direct reports, which would manage the remainder of the work force.
Job duties and responsibilities include:

Establish and maintain an effective safety culture.
Provide an operation plan and clear direction to support the site vision, meet the Annual Operating Plan (budget) and drive Key Performance Indicators.
Meet quality and service standards through documented processes, statistical methods, effective communication, follow-up, and proper training. Build working relationships with commercial and internal / external customers.
Ensure compliance with the Quality Management System. Collaborate on improvement to Nashville's QMS system based on identified risks.
Champion continuous improvement within operations to KPI performance, improve line capabilities, and contribute to the financial well-being of the site.
Contribute to the plant budgeting process, including capital requirements.
Provide leadership and direction to Operations through planning, communicating expectations and follow-up.
Follow the escalation process so the site leadership is informed promptly of production deviations that have potential financial or customer impacts.
Coordinate plant operations needs with support areas including Maintenance, Process Engineering, Sales/Marketing, R&D, Supply Chain, Customer Service, Global Engineering, and other sites.
Respond with proper level of urgency as situations call for including internal and external support as needed.
Collaborate with Human Resources and Training Coordinator to effectively develop the operations team at all levels. Identify and train an adequate number of individuals to function as backups or successors for all team positions.
Follow and support the Company's goals and policies.
Qualifications include:

BS/BA degree required preferably in an Engineering Discipline; or ten years of manufacturing experience with three of those years being in Production Management; or a combination of both.
Minimum of 5-10 years manufacturing leadership experience. Experience in plastics extrusion strongly preferred.
Demonstrated ability to lead and develop high performing teams- especially Process Engineering teams.
Demonstrated strong supervisory and project management experience.
Knowledge of and skills in the use of extrusion machines, office machines (computer and copier) and business procedures. Strong computer aptitude and experience.
Results oriented and able to overcome multiple obstacles to achieve results.
Excellent communication skills and very good persuasive skills. Need technical skills and a good ability to understand technical data and issues.
Understands manufacturing process and operational principles of production. Prefer experience with cast extrusion processes.
Strong computer aptitude and experience with office machines (computer and copier) and business procedures. Skilled in the use of Microsoft Office required. Database development experience preferred.
Competencies include:
Continuous Improvement - Able to identify improvement opportunities, manage performance indicators and solve problems by rigorously following continuous improvement principles. Ensure steadfast monitoring of processes, progress and results via KPI's.
Change Leader - Ability to facilitate the process of change, while helping others to adapt to its effects. Able to explain the need for change by communicating gaps as well as the benefits while being sensitive to evolution of the people and culture.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
Managerial Courage - Ability to face adversity, take risks, step out of comfort zone while making decisions or taking actions that are unpopular, uncomfortable but essential. Can drive accountability while being respectful.
Team Development- Ability to build a strong and cohesive team, assign them roles based on strengths and develop them to meet the employee and company goals. Develop employees to their fullest potential. Creates a sense of belonging and inclusion.
Business Acumen: Able to establish, communicate, explain and circulate business objectives to solicit buy-in and commitment. Transforms the organization's vision and strategy into goals. Makes sure systems and processes support achievement of objectives.
Working conditions include:
Job functions will be performed in and around production, warehouse and office areas. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands include:
Work is performed in an office environment with frequent contact with others. Requires prolonged sitting and frequent bending, stooping and stretching, manual dexterity, the ability to distinguish letters, occasional lifting, and the use of office equipment.