Barista and Cafe Service

Under the direction of the General Manager a Barista performs a variety of tasks specific to the successful operation of the Café following the prescribed guidelines for service.

Roles and Responsibilities During the majority of the shift, this is an independent position with backup provided on an as-needed basis.

Operates Café equipment and prepares coffee, specialty drinks, bottled drinks, and baked and prepared goods.

Maintains a clean environment within local, state, and federal sanitation guidelines.

Completes ongoing daily and weekly cleaning of food surfaces, machinery and utensils, and customer areas.

Stocks and merchandises café in accordance with company policies and procedures, maintaining a straight, organized, and clean shopping environment.

Greets customers entering the store and café, and provide exceptional customer service on each transaction.

Successfully promotes all POS initiatives and company programs including, but not limited to discount cards, magazine sales, pre-sale vouchers, and donation programs.

Balances cash drawer following each shift within allowable variances as identified in the Loss Prevention Policy.

Qualifications and Education Requirements 16 years of age or older

Computer and cash register skills

Physical and Environmental Requirements Must be able to stand and walk for extended periods of time

Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities

with or without assistance