Head of Communications & Fundraising
Citygate Network
The Communication Manager serves as the central coordinator for Oliver Gospel Mission’s fundraising campaigns, donor communications, and development systems.
This role translates fundraising strategy into executable campaigns by managing donor segmentation, campaign timelines, communications planning, performance reporting, and development workflows. Working closely with the Director of Development, Communication Manager translates departmental strategy into coordinated execution and measurable results. The position ensures that fundraising campaigns and communications are timely, targeted, compelling, and effective.
The Communication Manager serves as the operational leader of the Development Department, ensuring fundraising campaigns, donor communications, reporting, and support functions are executed effectively and consistently. While fundraising strategy remains the responsibility of the Director of Development, this role provides day-to-day leadership for campaign execution, communications coordination, data operations, and project management.
The Communication Manager supervises communications and data operations staff and serves as the primary owner of campaign execution across direct mail, digital communications, stewardship initiatives, and special appeals.
Position Qualifications For Employment with Oliver Gospel
A born-again believer in Jesus Christ
Affirm without reservation Oliver Gospel’s Statement of Faith
Fully support Oliver Gospel’s Mission and Vision Statements
Ability and desire to work in harmony with other Oliver Gospel employees
Be on time and ready to work at the assigned work location on every scheduled day of work
Due to sensitivity for potential impact upon Oliver Gospel’s Program Participants, the use of tobacco and/or vaping products is not permitted during scheduled work hours or at any Mission event
Valid South Carolina driver’s license
For the Communication Manager
Bachelor’s Degree in Marketing, Communications, Business Administration, Nonprofit Management, or a related field, or an equivalent combination of education and experience.
5+ years’ experience in nonprofit fundraising, marketing, communications, campaign management, or development operations
Experience managing multi-channel fundraising campaigns
Experience supervising staff
Strong analytical and communication abilities
Position Responsibilities Development Operations
Manage the annual development communications and campaign calendar
Coordinate execution of all fundraising campaigns
Oversee CRM strategy, data workflows, and segmentation
Develop donor targeting strategies
Monitor donor retention and engagement metrics
Create dashboards and reports for leadership
Ensure consistency and compliance across development processes
Facilitate regular campaign planning and project meetings
Monitor project progress and proactively address workflow bottlenecks
Coordinate cross-functional development initiatives to ensure accountability and timely completion
Campaign Management
Lead campaign planning from concept through execution
Coordinate timelines across development, communications, design, and donor relations
Oversee email fundraising campaigns
Ensure campaign deliverables are completed on schedule
Communications Leadership
Develop integrated communication plans supporting fundraising goals
Collaborate with the Director of Development to implement messaging strategy for appeals, stewardship, and donor communications
Review and approve fundraising copy
Ensure consistent organizational voice and brand standards
Coordinate communication efforts between development and program staff
Supervise:
Communications Coordinator
Creative Designer
Data Entry Specialist
Provide:
Coaching
Performance Evaluations
Assist with hiring and onboarding
Performance oversight
Project management
Reporting & Analytics
Track donor retention and acquisition metrics
Monitor email engagement and fundraising results
Recommend improvements based on data
Present results and recommendations to leadership
Core Competencies Ability to communicate a complete and compelling story
Excellent writing, research, and communication skills
Exemplary knowledge of social media optimization
Exemplary interview and journalism skills
Excellent interpersonal skills
Excellent attention to detail and time management
Self-starter with the ability to work independently and as part of a team
Integrity in dealing with people, finances, and confidential information
Ability to flesh out ideas and meet deadlines
Motivated problem solver
Flexible and adaptable in a fast-paced environment
Mental and Physical Demands Ability to concentrate and apply mental processes
Ability to work with disruptions, critical issues, and emotional individuals
Ability to work with a positive attitude
Ability to move seamlessly from one task to another
Ability to participate in travel experiences
Ability to remain in a stationary position for long periods of time
Ability to move about inside the facility to engage employees, residents, and/or guests
Ability to operate a computer and other office machinery for long periods of time
Ability to adapt to new technology and software
Ability to frequently lift, carry, push and/or pull items weighing up to 25 pounds
Ability to engage in limited exposure to publicly transmitted diseases, such as colds, viruses, etc.
Oliver Gospel has reviewed this document to ensure that essential functions and basic duties are included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed necessary. Oliver Gospel reserves the right to change this Job Description and/or assign tasks for the employee to perform, as Oliver Gospel may deem appropriate
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