Full Time: Systems Engineering Senior

Systems Engineer, M365 page is loaded
Systems Engineer, M365 Apply remote type Hybrid locations Culver City, California time type Full time posted on Posted 16 Days Ago job requisition id JR105714 The Sr. Engineer will be a senior member of a team accountable for the design, implementation, management, maintenance and security of the Sony Pictures Entertainment (SPE) Microsoft 365 (M365) platform. Engineer will collaborate with operation teams to optimize and secure M365 product suites, which includes identity, communications, collaboration, analytics and visualization, advanced technology, productivity tools and emerging technologies. The ideal candidate will have a strong technical background in cloud services and a passion for improving user experiences through innovative technology solutions and service excellence.
Engineer is responsible for providing infrastructure support functions including problem determination and resolution, technical solution development, policies, procedures and processes governing the use and operation of the M365 platform in accordance with company policies.
This position requires an emphasis on infrastructure problem management, project management as well as building and maintaining positive business relationships with the IT Organizations, clients, and vendors. Fulfillment of responsibilities must be performed with a minimum amount of supervision.
System Engineering
Design, implement and manage M365 services in accordance with global and SPE security policy requirements.
Responsible for the governance, risk and compliance (GRC) of the M365 platform.
Monitor and troubleshoot M365 platform issues, ensuring optimal performance and availability.
Manage outages, identify root cause analysis and resolve all M365 platform issues within allowed service levels.
Proactively identify and remediate security risks pertaining to the platform and product suites.
Develop and maintain documentation for M365 configurations, processes, and best practices.
Collaborate with IT and business units to gather requirements and deliver tailored solutions that enhance productivity.
Stay current with Microsoft 365 updates and features, recommending continuous improvements and new functionalities.
Lead in cross-functional projects and contribute to strategic planning for future M365 initiatives.
Develop key performance metrics to drive business value of IT.
Conduct user training and provide technical support to ensure effective use of M365 tools.
IT Operations Support
Participate in the development of operational procedures and policies.
Communicate change requests, issues and resolutions, event status as well other important matters to all areas of IT and customer departments.
Escalation point for operations support team.
Develop and maintain project plans for medium to large sized M365 projects.
Provide oral and written status reports to IT management and customers.
Bachelor’s Degree preferred
Knowledge of systems concepts (Unix or Linux).
Minimum 5 years’ experience with M365 Cloud environment required.
Minimum 3 years’ experience with Microsoft Entra ID, Exchange and ProofPoint required.
Minimum 3 years’ experience with Microsoft Teams, SharePoint, OneDrive and Power Platform.
Knowledge of Microsoft 365 platform product suites, identity and federation services and cloud security.
Ability to take initiative and work with minimal supervision.
Ability to handle multiple tasks and be flexible in a fast-paced environment.
Experience with infrastructure as code / configuration management is a plus.
Programming experience is a plus.
We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.
To request an accommodation for purposes of participating in the hiring process, you may contact us at View email address on click.appcast.io.
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Sony Pictures Entertainment is a division of Sony Corporation, a creative entertainment company built on a foundation of technology. Along with our sister companies, we make movies, television, music and games that engage billions of people, connecting creators and audiences around the globe.

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