Head of Programme Management

Location Address:9521 San Mateo NE Albuquerque, NM 87113-2237Compensation Pay Range:Minimum Offer $50,481.60 Maximum Offer $77,105.60Summary:Build your Career. Make a Difference. Presbyterian is hiring a skilled Wellness Program Coordinator II. This position is responsible for coordination of all components of workplace well-being programming and services for assigned clients (large and small employer groups) to help them meet their health and organizational goals for their employees. Account Managers will support department leaders by contributing to the department and organizational strategic goals - this includes, but is not limited to, the multi-year vision and growth plan for the department.How you grow, learn and thrive matters here.Educational and career development options, including tuition and certification reimbursement, scholarship opportunitiesStaff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)Malpractice liability insuranceLoan forgiveness through the New Mexico Higher Education DepartmentEPIC electronic charting systemType of Opportunity: Full time FTE: 1.00 Job Exempt: Yes Work Shift: Weekday Schedule Monday-Friday (United States of America)Responsibilities:Account Managers will support department leaders by contributing to the department and organizational strategic goals - this includes, but is not limited to, the multi-year vision and growth plan for the department.PROJECT MANAGEMENTCollaboration and coordination regarding multiple tasks, planning and sequencing of key activities, advising and organizing resources and directing others to achieve goals.Coordinate health fairs, and on-site screenings. Screenings may be based on individual group needs and clinical findings relevant to group.Manage individual group project work plans or clients to help achieve mutually agreed upon program goals and objectives. Proactively identify and develop solutions for any issues that may impact the progress or attainment of the individual groups’ objectives and goals.Provide event reports and assist in crafting monthly, quarterly, and annual reporting to management as needed. Utilize PHS tools to assist in monitoring and reporting progress of the department lines of business.Support preparation, proofing, scheduling, and delivery of reporting packages as required and agreed upon by clients.CLIENT RELATIONSHIP MANAGEMENTA highly customer service-oriented individual with excellent verbal and written communications, organization, and presentation skills.Coordinate and conduct ongoing meetings with targeted large and small employer groups to assess groups readiness in addressing healthcare cost drivers within their population and the their ability to provide adequate resources within their population to help drive program communication/services.COMMUNICATIONAssess needs and provide appropriate time and/or resources to Marketing staff in order to offer workplace well-being programs and services to their interested employer groups.A customer service-oriented individual with excellent verbal and written communications, organization, and group facilitation skills.Ability to effectively interact with customers to understand their needs and explain data.Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using customer service competencies.Create and maintain project documentation including flow charts, templates, presentations, correspondences, and memos as needed.COMPUTER LITERACY AND LEARNINGStrong computer literacy and efficiency in, but not limited to, the following software, Word, Excel, Microsoft Project, Access, PowerPoint, Outlook, and others as needed and ability to learn new ones as needed.Qualifications:• High School Diploma/GED + 5 yrs experience • Associate’s degree + 3 yrs experience • Bachelor’s degree + 1 yr experience • Experience in any of the following areas: health/wellness, health care, human resources/benefits, and or relevant industry experience. • Experience in project management or coordination and standards and measurements to create benchmarks for projects. • Experience in cross-functional department initiatives. • Requires statewide travel on a quarterly basis.We're all about well-being, starting with yours.Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.Learn more about our employee benefits.About Presbyterian Healthcare ServicesPresbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.Compensation DisclaimerThe compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

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